Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,114)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its excellent customer support and smooth Shopify integration, enhancing user experience and interaction. They value the customization options for review widgets, boosting customer trust with features like photo and video reviews. Additional tools like email review requests and loyalty programs help gather impactful reviews and improve retention. Merchants also note improved customer conversions and business performance, with a comprehensive free plan for new users.

July 4, 2024

Very helpful, it's easy to understand, and a bunch of features that about to discovered by us, we will look into it. The customer service is excellent, I will definitely recommend this to my friends and colleagues.

AOSEED
Hong Kong SAR
About 1 month using the app
June 2, 2024

Absolutely amazing review platform and customer service from Okendo.

SmilePro Worldwide
Australia
Almost 3 years using the app
June 6, 2024

Okendo is a brilliant app but what's impressed me most is their customer service. I've had two queries that have been expertly handled and in good time too. Very impressed and would definitely recommend

Hearth
United Kingdom
3 months using the app
April 3, 2024

I have recently moved with Okendo from another App and was amazed not only with what this App can offer but their amazing customer support. I had few issues/changes to be made; and they were always very quick to repond to emails (even on a Bank holiday) and managed to fix most of my issues. So far so good, I am a happy customer, thank you!

Zouf.biz
United Kingdom
12 days using the app
August 11, 2024

It is a very good evaluation software to increase the conversion rate of the store and the staff is very patient and helpful!

Blissshe
United States
3 months using the app
June 10, 2024

We love Okendo. Easy to setup, great support, and is impactful for our business.

Dreamland Baby
United States
Almost 3 years using the app
June 5, 2024

Highly appreciate the proactiveness of their Support Team. Helped me set things up from start to finish. Kudos to Juan, he was a big help for me. Highly recommended!

greenleafblends
Netherlands
About 2 months using the app
Edited June 5, 2024

I just want to say thank you for Luigi. I am having trouble on integrating reviews on my store and Luigi the support guide me through. Thank you so much! Also thanks to Supports like Paulo!

Serene Luminaire
Philippines
2 months using the app
July 1, 2024

Great product and wonder service provided by Sheila.

Highly recommend

One Six Eight London
Australia
9 months using the app
August 30, 2024

Great app thus far and the customer service was excellent

Aarde Reis
United States
About 1 month using the app