Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,063)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer support and user-friendly interface, which simplifies managing reviews. It offers robust customization for review widgets and emails, seamless integrations with Shopify, Klaviyo, and Google Shopping, and features like review requests via email and SMS. Merchants value the inclusion of photos and videos in reviews and the positive impact on customer trust, engagement, and conversions. A free plan is available for testing the app's features.

April 23, 2024

I just swapped to Okendo and I am so impressed… HIGHLY recommend. I set it up today and you can do so much with the free version. Eg fully customise the look and feel of the review section on your product page, create bespoke templates for review request emails, ask customers questions around age and other attributes to add more flavour to your reviews. Customer support was also so helpful, had trouble setting it up initially but Luigi sorted it all out for me. 10/10

Sunset Daze
Australia
1 day using the app
March 4, 2024

Very easy to use with wonderful, A+ support. I love the customization and easy interface. This checks all of our boxes.

herbihound dog wellness
United States
5 months using the app
March 14, 2024

Good application. Works well; with no problems. Pricing is fair and we'll continue using it. Thank you.

WONDERCRAFT LTD
United Kingdom
About 2 months using the app
December 27, 2023

Great support from Luisa Serna and her team. Okensonservice is on point

Heat & Cool
United States
Over 2 years using the app
June 19, 2024

Luigi did an awesome job by helping me with my trouble, looking forward to keep working with people like him.

VestaZen
Spain
About 2 hours using the app
June 4, 2024

Une des plus complètes et meilleures app d'avis sur le store shopify. Très adapté aux marques de vêtements et plus encore. Egalement, au moindre problème la team répond en 5 minutes et vous aide à organiser. Dans mon cas, merci à Daniel qui m'a beaucoup aidé suite à une erreur dans le code.

Albaella
France
26 days using the app
February 23, 2024

Very good review app, easy customizable, and if help is needed, you'll get perfect customer support from Josh & Co.! Happy to found this great app!

instrumentum.ch
Switzerland
15 days using the app
January 8, 2024

This review app is the best available, for an affordable price. All the necessary features are included. I would especially like to thank Laura for the pleasant onboarding; all questions are answered promptly and in detail. It's a pity we didn't find you sooner. Thanks again for everything.

Mygainz
Netherlands
11 days using the app
January 10, 2024

Excellent customer service. Support chat is very knowledgeable and quick.

Activeskin
Australia
Almost 2 years using the app
June 6, 2024

Amazing app and support

Osée
France
11 months using the app