Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,071)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, noting increased review rates and conversions. It features customizable review widgets, loyalty programs, and multimedia review options, integrating well with Shopify and Google Shopping. The user-friendly interface and responsive support team, offering live chat and personalized help, are particularly appreciated. This app is valued for its robust features and effective engagement tools.

March 14, 2024

Good application. Works well; with no problems. Pricing is fair and we'll continue using it. Thank you.

WONDERCRAFT LTD
United Kingdom
About 2 months using the app
June 13, 2024

SO simple to transfer over to Okendo. Any display issues were quickly fixed by the Okendo team - they don't expect you to know how to code which is helpful! Highly recomend.

Outback Tails
Australia
About 23 hours using the app
January 10, 2024

Excellent customer service. Support chat is very knowledgeable and quick.

Activeskin
Australia
Almost 2 years using the app
February 23, 2024

Very good review app, easy customizable, and if help is needed, you'll get perfect customer support from Josh & Co.! Happy to found this great app!

instrumentum.ch
Switzerland
15 days using the app
June 19, 2024

Exceptional Support. Thank you

YAZ Cosmetics
France
6 months using the app
Edited March 11, 2024

My experience has been that the customer support goes above and beyond before you leave a review, and afterwards they pretty much ghost you/don't try to help you.

ReserviGo
Netherlands
4 months using the app
March 22, 2024

Okendo is a wonderful app. I like how comprehensive it is even on the free plan. The product and profile attributes are wonderful and great for my client's brand. I ran into a little issue and Josh from CS helped me out quickly.

Meo Nutrition
United States
7 days using the app
February 1, 2024

After trying other review apps I was completely frustrated. My son recommended Okendo and I have never looked back. Josh and Hermes gave excellent support to set up and branding style of the look of reviews on my website. I am incredibly happy with the app's versatility, support and extra functions that I can use as my ecommerce site grows. Thanks for designing a flawless app that accommodates the needs of my business.

Leonie Walton Creative
Australia
1 day using the app
March 30, 2024

Easy to use app and extremely helpful team!

Keg N Bottle
United States
11 months using the app
Edited February 13, 2024

Update:
Problem resolved, so far app is working fine.

Initial review:
This app seems like it would be quite good. Unfortunately hours of "system delays" as stated by support meant could not actually see if the app worked.

On the positive side, support was responsive.

NNEYAH Cards & Gifts
Nigeria
8 days using the app