Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,063)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer support and user-friendly interface, which simplifies managing reviews. It offers robust customization for review widgets and emails, seamless integrations with Shopify, Klaviyo, and Google Shopping, and features like review requests via email and SMS. Merchants value the inclusion of photos and videos in reviews and the positive impact on customer trust, engagement, and conversions. A free plan is available for testing the app's features.

Edited March 11, 2024

My experience has been that the customer support goes above and beyond before you leave a review, and afterwards they pretty much ghost you/don't try to help you.

ReserviGo
Netherlands
4 months using the app
March 22, 2024

Okendo is a wonderful app. I like how comprehensive it is even on the free plan. The product and profile attributes are wonderful and great for my client's brand. I ran into a little issue and Josh from CS helped me out quickly.

Meo Nutrition
United States
7 days using the app
June 11, 2024

Very fast support!

Benoora
United Kingdom
3 months using the app
February 1, 2024

After trying other review apps I was completely frustrated. My son recommended Okendo and I have never looked back. Josh and Hermes gave excellent support to set up and branding style of the look of reviews on my website. I am incredibly happy with the app's versatility, support and extra functions that I can use as my ecommerce site grows. Thanks for designing a flawless app that accommodates the needs of my business.

Leonie Walton Creative
Australia
1 day using the app
March 30, 2024

Easy to use app and extremely helpful team!

Keg N Bottle
United States
11 months using the app
June 12, 2024

The BEST customer support ever. Fast, reliable and very skilled. Love the app and love their team! :)

feelrooty.eu
Slovenia
2 days using the app
Edited February 13, 2024

Update:
Problem resolved, so far app is working fine.

Initial review:
This app seems like it would be quite good. Unfortunately hours of "system delays" as stated by support meant could not actually see if the app worked.

On the positive side, support was responsive.

NNEYAH Cards & Gifts
Nigeria
8 days using the app
April 29, 2024

Juan on the support team was very helpfull, he solved my problems and was very polite. 5 stars all over! :)

Blvivsion
Sweden
18 days using the app
June 6, 2024

They are very responsive and helpful

Gleefull Supplements
Canada
12 months using the app
May 13, 2024

5 stars to Shiela for the support!

The Fieldbar Co.
South Africa
About 1 year using the app