Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,063)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants praise this app for its exceptional customer support and user-friendly interface, which simplifies managing reviews. It offers robust customization for review widgets and emails, seamless integrations with Shopify, Klaviyo, and Google Shopping, and features like review requests via email and SMS. Merchants value the inclusion of photos and videos in reviews and the positive impact on customer trust, engagement, and conversions. A free plan is available for testing the app's features.
Refine
-
By rating
My experience has been that the customer support goes above and beyond before you leave a review, and afterwards they pretty much ghost you/don't try to help you.
Okendo is a wonderful app. I like how comprehensive it is even on the free plan. The product and profile attributes are wonderful and great for my client's brand. I ran into a little issue and Josh from CS helped me out quickly.
Very fast support!
After trying other review apps I was completely frustrated. My son recommended Okendo and I have never looked back. Josh and Hermes gave excellent support to set up and branding style of the look of reviews on my website. I am incredibly happy with the app's versatility, support and extra functions that I can use as my ecommerce site grows. Thanks for designing a flawless app that accommodates the needs of my business.
Easy to use app and extremely helpful team!
The BEST customer support ever. Fast, reliable and very skilled. Love the app and love their team! :)
Update:
Problem resolved, so far app is working fine.
Initial review:
This app seems like it would be quite good. Unfortunately hours of "system delays" as stated by support meant could not actually see if the app worked.
On the positive side, support was responsive.
Juan on the support team was very helpfull, he solved my problems and was very polite. 5 stars all over! :)
They are very responsive and helpful
5 stars to Shiela for the support!