Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,071)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.

March 30, 2024

Easy to use app and extremely helpful team!

Keg N Bottle
United States
11 months using the app
Edited February 13, 2024

Update:
Problem resolved, so far app is working fine.

Initial review:
This app seems like it would be quite good. Unfortunately hours of "system delays" as stated by support meant could not actually see if the app worked.

On the positive side, support was responsive.

NNEYAH Cards & Gifts
Nigeria
8 days using the app
June 4, 2024

Une des plus complètes et meilleures app d'avis sur le store shopify. Très adapté aux marques de vêtements et plus encore. Egalement, au moindre problème la team répond en 5 minutes et vous aide à organiser. Dans mon cas, merci à Daniel qui m'a beaucoup aidé suite à une erreur dans le code.

Albaella
France
26 days using the app
June 19, 2024

Luigi did an awesome job by helping me with my trouble, looking forward to keep working with people like him.

VestaZen
Spain
About 2 hours using the app
June 6, 2024

Amazing app and support

Osée
France
11 months using the app
April 29, 2024

Juan on the support team was very helpfull, he solved my problems and was very polite. 5 stars all over! :)

Blvivsion
Sweden
18 days using the app
April 3, 2024

He estado usando esta aplicación un tiempo y la verdad que es increíble. Tiene opciones para las reviews que no había visto en ningún otro lado, y no solo el tema de las reviews, esta aplicación es super completa en muchos otros ámbitos.

La atención al cliente es increíble, te ayudan con todo lo que necesites y te explican todo de forma muy clara para que lo entiendas. Sinceramente no creo que exista mejores aplicaciones que esta.

MiracleDream
Spain
3 months using the app
June 11, 2024

Very fast support!

Benoora
United Kingdom
3 months using the app
February 27, 2024

Great App! So easy to use. Support is fantastic and response is very quick and efficient!

Integer Wellness
United States
6 months using the app
May 13, 2024

5 stars to Shiela for the support!

The Fieldbar Co.
South Africa
About 1 year using the app