Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,065)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its exceptional customer support and user-friendly interface, which simplifies managing reviews. It offers robust customization for review widgets and emails, seamless integrations with Shopify, Klaviyo, and Google Shopping, and features like review requests via email and SMS. Merchants value the inclusion of photos and videos in reviews and the positive impact on customer trust, engagement, and conversions. A free plan is available for testing the app's features.
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Enjoying Okendo so far
Okendo is an exceptional app that provides a seamless and user-friendly experience for managing customer reviews and feedback. The platform is intuitive and customizable, allowing businesses to gather and analyze customer insights with ease. Also, I must say that Laura Gomez, a member of the Okendo team, provided us with exceptional customer service. She went above and beyond to ensure that our experience with the platform was a positive one. Overall, Laura's commitment to superior customer service and Okendo's exceptional platform make them a winning combination for any business looking to enhance their customer experience.
Awesome. Great value proposition. Excellent customer service. Not sure why anyone would still be using yotpo at this point. Okendo rocks!
Okendo is a great app to organize reviews for your store. They are very helpful with implementing carousels onto your home page, as well as many landing pages as requested and in a timely manner.
The unique thing about Okendo is how it allows the reviewer to add their social profile photo. This adds credibility to the review and was the main reason we switched from another service.
We have been using this app for last 10 months and it is the best app for reviews. Okenda best value for money Reviews app in the market. We were using Yotpo for last 4 years and every year they kept increasing the price when it comes to renewal.
Their customer service has been flawlessly helpful in migrating and they did everything we asked for. Lastly, this app works perfectly without any issue whereas Yotpo always breaks down and we have to keep constantly raise the issue with their helpdesk.
We've been using Okendo for almost 3 years now. The initial setup and merging of our existing reviews were all take care of seamlessly without any involvement from our side. Their ongoing support over the years and flexibility is second to none. The customer attribute feature is one of their standout features for us. They are constantly adding new features and the recent integration with Klaviyo is definitely a must have. This is one of the must have apps for any store using Shopify!
Okendo has been a great help in allowing us to acquire solid customer testimonials along with customer retention. We like how responsive their team is and how they consistently make updates to their app and adding new features which allows us to create a stronger community of loyal customers.
It has been an absolute pleasure integrating Okendo with our store. They have the best customer support of any app I've used and are always willing to help us. Their team is highly communicative and quick to respond. Highly recommend!!