Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,065)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer support and user-friendly interface, which simplifies managing reviews. It offers robust customization for review widgets and emails, seamless integrations with Shopify, Klaviyo, and Google Shopping, and features like review requests via email and SMS. Merchants value the inclusion of photos and videos in reviews and the positive impact on customer trust, engagement, and conversions. A free plan is available for testing the app's features.

June 28, 2018

Very easy to use, affordable, friendly UI. 10/10 would recommend this review software to all ecommerce stores!

Miraclebrow
United States
About 5 years using the app
June 15, 2018

Switched to Okendo about a year ago as a test site, and the results are amazing. You can check out our consolidated reviews at https://battlebeavercustoms.com/pages/reviews and they pull from different product tag triggers... Works seamlessly, sends customers coupons for pictures and videos in their reviews... Pricing is extremely competitive to the big boys. Loved working with Matt and his team. Get it now to be part of the new products launching over the next year!

Battle Beaver Customs
United States
About 5 years using the app
September 6, 2020

Would definitely recommend using Okendo for your business. The team are always really helpful and responsive and make it such an easy system and relationship to navigate.

Active Truth™
Australia
Almost 5 years using the app
August 20, 2020

Love this app! It has all the functionality you would want or need with a review app and it's so easy to use and customize. The customer service team has been such a huge help. Highly recommend!

type:A deodorant
United States
Almost 5 years using the app
May 27, 2020

I use this app and it works really well. Customer service is excellent, the team go above and beyond to help with any custom work we ask for. Layout of the review widgets is fast and easy to use. Would happily recommend this app to anyone. Have used many other review apps in the past and none of them perform as well as this. Our reviews and user generated content numbers have jumped up significantly since switching over from another review app.

Activated Eco
Australia
Over 4 years using the app
December 13, 2022

Super simple set-up, effective customizations + exceptional support from customer success representatives.

Monos
Canada
Over 4 years using the app
June 15, 2018

By far the best Review app available in or outside of Shopify App store. Price, service, design, and functionally are the best we've seen. The value is incredible. Would HIGHLY recommend to anyone who wants to ramp up revenue and double down on their Shopify Store.

Oliver Cabell
United States
Over 4 years using the app
Edited June 30, 2022

We used an established Shopify Review Platform for about 12 months before trying Okendo. Then we were forced to upgrade our version to include customer photo reviews which increased the price of the competitor platform exponentially. The feature upgrade was not seamless and I was very disappointed with their (YotPo's) new pricing and we were not really developing a great review platform as we desired and were ready to go back to standard Shopify reviews. The move to Okendo has been fantastic. Their integration with Shopify is seamless, the ease to install and configure the review system and most importantly price cannot be matched. The ability to configure reviews specifically to suit our business has been fantastic and a real differentiator vs. our competitors (until they started using same and copied!!). We have Okendo integrated with Smile.IO (our loyalty program) - and this has smoothed how we reward our customers for reviews. Overall it is has been running for years now without a problem, support is quick and they are always evolving. Importantly, we have not experienced a price gauge from Okendo and they have for most part our original pricing & features which is admirable. We are about to integrate with Omnisend - will see how this goes but hoping it adds even more value.

SPEEDCUBE PTY LTD
Australia
Over 4 years using the app
November 5, 2020

This app is very easy to use, very user friendly. As for software devt. experience and troubleshooting, I want to commend Scott for always giving quality customer service experience. We're always attended with prompt response, quick resolution as well. Cheers team! Thanks.

Defence Sporting Apparel
Australia
Over 4 years using the app
September 5, 2020

Okendo is fantastic. Moving to Okendo from our previous review platform was a great decision. For the same rate we now get unlimited reviews, a much more flexible display and amazing customer service. Can't fault it.

PEAK CHOCOLATE
Australia
Over 4 years using the app