Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,065)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer support and user-friendly interface, which simplifies managing reviews. It offers robust customization for review widgets and emails, seamless integrations with Shopify, Klaviyo, and Google Shopping, and features like review requests via email and SMS. Merchants value the inclusion of photos and videos in reviews and the positive impact on customer trust, engagement, and conversions. A free plan is available for testing the app's features.

November 28, 2022

Okendo has been our product review app for over 3 years now - their growth of current and new features, top-notch support, affordable plans and efficiency of their platform keep us loyal. I would and do highly recommend Okendo.

Mr Pool Man
Australia
Over 4 years using the app
Edited April 13, 2023

Support from Norma was great and timely! Would highly recommend Okendo from all angles, review function is great and customer support is great.

Bstore
Australia
Over 4 years using the app
May 24, 2022

Reading and responding to reviews is very easy. I had a question about review emails and using Okendo or Klaviyo and Angel was able to answer my questions quickly and efficiently. Walking Cradles is a very satisfied customer!

The Walking Cradle Company
United States
About 4 years using the app
January 19, 2022

Been using Okendo for probably 5 years now which was an upgrade from Yopto. The custom side on the back end is sweet, and their customer service at the beginning and years later is still top notch.

Orange Mud, LLC
United States
About 4 years using the app
April 29, 2020

Okendo "just works". It was cheaper and less bloated than all the competitors. All the product pages have shining reviews with product photos and videos. We love it!

MUD\WTR
United States
About 4 years using the app
October 8, 2020

We're a Shopify+ store switching over from a long run with Yotpo. I've been impressed with the level of service given throughout the exploratory calls, onboarding and now implementation phases of our experience with Okendo. I'm a fan of the deep integration with other apps I'm using and the value vs the alternatives costing much more and much less is what I've been most impressed with. Okendo strikes a great balance between feature set, usability, and pricing. You've got yourself a new fan!

Roma Designer Jewelry (RDJ, LLC)
United States
About 4 years using the app
Edited September 11, 2024

Update: 4 years in and we are still very happy with the app and the support that Okendo provides us.

I've been using Okendo for several weeks now and I'm very pleased with all the new reviews coming in. They basically did the install for me after getting some details about my business. So far I would highly recommend it.

Texas Hill Country Olive Co.
United States
About 4 years using the app
March 18, 2022

Okendo is great! Very easy to set up and get going on your Shopify storefront. I am a big fan of the app and their support is great.

Quikflip Apparel
United States
About 4 years using the app
November 18, 2020

Wow!! This is the review app you need! The transition from Yotpo to Okendo was so seamless and easy because of my Customer Success Manager! The integration with Klaviyo is also a must have would highly recommend!!

Skylark+Owl Linen
Canada
About 4 years using the app
November 2, 2020

Okendo has been a great new asset to our business. It has brought reviews to the next level in many ways that have benefited the growth of our company. Additionally, the customer service has been wonderful. We look forward to continuing to grow with this great platform!

Live Fabulously
United States
About 4 years using the app