Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,071)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.
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Support from Norma was great and timely! Would highly recommend Okendo from all angles, review function is great and customer support is great.
Reading and responding to reviews is very easy. I had a question about review emails and using Okendo or Klaviyo and Angel was able to answer my questions quickly and efficiently. Walking Cradles is a very satisfied customer!
Been using Okendo for probably 5 years now which was an upgrade from Yopto. The custom side on the back end is sweet, and their customer service at the beginning and years later is still top notch.
Mor, Matthew*, and Jade* - thank you! This team's service etiquette is top notch and responsive. Very easy to work with the OKENDO team across the board. Matthew is the absolute best... I know, I know, they have 100% 5-star review which is crazy but the thoughtfulness in how he helped me review my tech stack was A+++++. Appreciate it.
Okendo "just works". It was cheaper and less bloated than all the competitors. All the product pages have shining reviews with product photos and videos. We love it!
We're a Shopify+ store switching over from a long run with Yotpo. I've been impressed with the level of service given throughout the exploratory calls, onboarding and now implementation phases of our experience with Okendo. I'm a fan of the deep integration with other apps I'm using and the value vs the alternatives costing much more and much less is what I've been most impressed with. Okendo strikes a great balance between feature set, usability, and pricing. You've got yourself a new fan!
Update: 4 years in and we are still very happy with the app and the support that Okendo provides us.
I've been using Okendo for several weeks now and I'm very pleased with all the new reviews coming in. They basically did the install for me after getting some details about my business. So far I would highly recommend it.
Okendo is great! Very easy to set up and get going on your Shopify storefront. I am a big fan of the app and their support is great.
Wow!! This is the review app you need! The transition from Yotpo to Okendo was so seamless and easy because of my Customer Success Manager! The integration with Klaviyo is also a must have would highly recommend!!
Amazing product and even better customer support to help us get setup. We switched from another reviews platform and just wish we did it sooner!