Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,101)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer support, noting quick and proactive assistance. They praise its user-friendly interface and robust review management features, which enhance customer trust and engagement. The app offers extensive customization, seamless Shopify integration, and supports loyalty programs and email review requests. Merchants also value the inclusion of customer photos and videos in reviews, contributing to improved engagement and conversion rates.

January 7, 2025

We only have wonderful things to say about Okendo – the app itself is worth its weight in gold (literally), and the support team have been nothing but helpful, prompt and friendly!
We would recommend Okendo over and over again.

Iles Formula
United States
7 months using the app
December 23, 2024

The app is great and has definitely helped with our conversions and SEO! I didn't realize how much our plan included, but Laura scheduled an account optimization call and helped set everything up which is just going to help sales even more. Thanks, Laura!

First Saturday Lime
United States
7 months using the app
December 23, 2024

Sheila and her team have been so helpful in providing assistance with online placement of reviews! We appreciate their prompt service. Thank you !

Zulu & Zephyr
Australia
Over 3 years using the app
January 23, 2025

Amanda was extremely helpful in explaining all of the features Okendo has to offer. Super appreciative of her help!

MiniLuxe
United States
Almost 2 years using the app
February 17, 2025

Excellent customer support! They were quick to respond, friendly, and resolved my issue efficiently. Highly recommend!

LIVE-LONGER.NET
United States
11 months using the app
December 12, 2024

The app is very easy to learn and it has great features. Laura Gomez led a zoom meeting providing great information on how to get more reviews and incentivize customers. Great app and customer service!

SheBird
United States
11 months using the app
December 18, 2024

Okendo is by far the best review app, I can't believe their staff actually helps you optimize your program setups.Thank you Josh for being so nice and helpful!

Harmony Candle Co
Netherlands
8 months using the app
November 7, 2024

I've been using the app for a long time. I decided I wanted some change on my Review Widget and contact the support team through Chat.
Daniel responded within minutes and got the new look setup within minutes!

Awesome app

True Compress
Belgium
11 months using the app
December 18, 2024

Thank you for an intuitive and great app! Great customer support as well, Andrè was very helpful in helping us setting some additional features. Thanks again!

Blululi
Italy
4 months using the app
January 13, 2025

Okendo is a great platform and seamlessly integrates with Klaviyo. The support team has been helpful and kind throughout our onboarding and optimization strategies.

Sundays Company
United States
8 months using the app