Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,063)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer support and user-friendly interface, which simplifies managing reviews. It offers robust customization for review widgets and emails, seamless integrations with Shopify, Klaviyo, and Google Shopping, and features like review requests via email and SMS. Merchants value the inclusion of photos and videos in reviews and the positive impact on customer trust, engagement, and conversions. A free plan is available for testing the app's features.

November 14, 2024

Really easy to use, looks nice, and is more reasonably priced than other services.

Neater Pets
United States
About 2 years using the app
September 20, 2024

Love the app, it has been a wonderful experience for us with support and getting our widget fully customized. Easily one of the best reviews apps out there!

Rejuvia
United States
Almost 3 years using the app
December 18, 2024

This is an easy to use and implement program. Laura is our customer success manager and she crushes it with quick fast solutions any time we have a questions!

MDAiRE™
United States
Almost 3 years using the app
September 20, 2024

Okendo allows our brand to bring everything together into 1 app. Their team is easy to work with and are always there to answer questions and help!
I highly recommend Okendo to any brand looking to elevate their business!
I recently got the chance to work with Laura and her team and once again the service was amazing!

Taste Salud
United States
Over 1 year using the app
November 6, 2024

The Okendo team has been super helpful with rolling out our review program. The tool is super customizable and our team was able to get it implemented with our website pretty easily.

EPIC FITS
United States
3 months using the app
October 23, 2024

Okendo is a great platform and seamlessly integrates with Klaviyo. The support team is great and Amanda Calderon has been extremely helpful and kind throughout our onboarding and optimization strategies.

Highly recommend.

Endless Luxe
United States
About 1 year using the app
Edited October 25, 2024

Okendo sets itself apart as a truly professional company, unlike many competitors that falsely advertise partnerships with big brands. They operate with transparency and integrity, offering exactly what they promise without resorting to dishonest practices. Their features for customer reviews, referrals, and loyalty programs are exceptional and have significantly helped enhance my store.

The customer support, especially from Adrian, is outstanding. They provide quick and thorough assistance, making the entire process smooth and stress-free. It’s clear that Okendo prioritizes long-term customer success over short-term gains, which is refreshing in this industry.

If you’re looking for a trustworthy app to build reviews and loyalty, Okendo is the way to go. Highly recommended!

cocobutik
Poland
2 months using the app
December 5, 2024

Helpful support team. Seeing an increase in our reviews since switching to this platform.

RajaniMD
United States
3 months using the app
October 30, 2024

Does exactly what you need it do.
ESPECIALLY the customer service is top-notch.

House of Balance
United States
11 months using the app
September 25, 2024

Okendo was easy to set up and is intuitive to use. We've experienced seamless support from onboarding a almost 2 years ago to present day, where we are expanding past reviews and exploring other capabilities like loyalty. The team has also been helpful in giving optimization suggestions which are greatly appreciated.

Lime Crime
United States
Over 1 year using the app