Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,065)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise this app for its exceptional customer support and user-friendly interface, which simplifies managing reviews. It offers robust customization for review widgets and emails, seamless integrations with Shopify, Klaviyo, and Google Shopping, and features like review requests via email and SMS. Merchants value the inclusion of photos and videos in reviews and the positive impact on customer trust, engagement, and conversions. A free plan is available for testing the app's features.
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This is an easy to use and implement program. Laura is our customer success manager and she crushes it with quick fast solutions any time we have a questions!
This is my first experience with Okendo, though I've worked with various loyalty and review platforms over the years. I’ve been pleasantly surprised by the platform and especially impressed by the support team. Unlike the typical ‘here’s the help doc’ approach I’ve encountered elsewhere, Juan in support went out of his way to answer my questions and personally walked me through the implementation steps I needed. Overall, I’m very pleased with Okendo, particularly with their support team.
Okendo and in particularly sheila have been extremely supportive to our business needs, and always checking in and providing recommendations on optimisations. I would recommend!
Laura was very helpful! We reached out to make a change in the code so that our SMS requests for review would include a link, and she helped us to solve the problem quickly.
Love the app, it has been a wonderful experience for us with support and getting our widget fully customized. Easily one of the best reviews apps out there!
The Okendo team has been super helpful with rolling out our review program. The tool is super customizable and our team was able to get it implemented with our website pretty easily.
Okendo allows our brand to bring everything together into 1 app. Their team is easy to work with and are always there to answer questions and help!
I highly recommend Okendo to any brand looking to elevate their business!
I recently got the chance to work with Laura and her team and once again the service was amazing!
Okendo is a great platform and seamlessly integrates with Klaviyo. The support team is great and Amanda Calderon has been extremely helpful and kind throughout our onboarding and optimization strategies.
Highly recommend.
Helpful support team. Seeing an increase in our reviews since switching to this platform.
Does exactly what you need it do.
ESPECIALLY the customer service is top-notch.