Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,071)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and engagement, noting increased review rates and conversions. It features customizable review widgets, loyalty programs, and multimedia review options, integrating well with Shopify and Google Shopping. The user-friendly interface and responsive support team, offering live chat and personalized help, are particularly appreciated. This app is valued for its robust features and effective engagement tools.
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Love this app! Also great onboard team. Allison Mueller helped me through the entire process and has been incredibly helpful. Super excited to see how these new reviews impact conversion rates!
This app makes is super simple for customers to leave reviews and is great about having a format that encourages more thorough reviews with photos and videos. They have also been extremely helpful in guiding me through setting up the app and they also respond quickly in their help desk chat if I ever have an issue. For example, yesterday I needed help flipping a customer's review photo right side up and was able to speak to someone on chat who then had the issue resolved for me in under 48 hours.
The Okendo team will do whatever is necessary to make sure the experience with their platform is excellent. The onboarding team did their very best to make sure we launched on time and according to our specifications and needs.
Great app and customer service is very helpful. I would highly recommend using this app for reviews.
Okendo and their stellar Account Management and Support teams have been increasingly important for our business. The platform works as expected, it is easy to install and configure, and new features and offerings are added often to ensure merchant success. Highly recommend.
Robust features. Automated the review request & reward process. Support is sincere in helping with issues. App also showing progress with better integrations.
We've been using the Okendo app for reviews on our products for the past 3+ years, and my experience has been seamless. Recently I chatted with customer service to apply updates for a new version of our website, and they were a pleasure to deal with - very prompt replies and finished the work in less time than predicted. Highly recommend!
A little expensive but I love this app and the great support that they offer. They allow me to collect the reviews I need to grow my store.
Probably the easiest integration I've had so far - the team are super quick to respond and the app is super easy to use. A few months in now, no issues at all.
This app is great so far - but the onboarding process was a dream! Definitely see why they have such great ratings. Excited to see more customers write reviews!
Had another call with them, and Laura Gomez was such a help! Really enjoy working with this company.