Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,065)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer support and user-friendly interface, which simplifies managing reviews. It offers robust customization for review widgets and emails, seamless integrations with Shopify, Klaviyo, and Google Shopping, and features like review requests via email and SMS. Merchants value the inclusion of photos and videos in reviews and the positive impact on customer trust, engagement, and conversions. A free plan is available for testing the app's features.

Edited July 30, 2024

This app is great so far - but the onboarding process was a dream! Definitely see why they have such great ratings. Excited to see more customers write reviews!

Had another call with them, and Laura Gomez was such a help! Really enjoy working with this company.

Canadian Board Company
Canada
Over 3 years using the app
June 3, 2020

We migrated our 3 shopify plus stores from yotpo to okendo and we couldn't be happier. In addition to the dramatic cost savings, the customer support is incredible. Features wise, we see almost the same capabilities between yotpo and okendo, with key usage of everything we need and nothing that we don't. Highly recommend.

Coconut Bowls | Australia
Australia
Over 3 years using the app
Edited September 17, 2020

After nearly 2 years on Yot** and our store receiving barely any reviews we made the switch to Okendo and haven't looked back. We've now got 500+ reviews in the space of a few months and the cost difference is minimal. Scott at Okendo made the implementation absolutely seamless and effortless (on our part) and we were up & running within 2 business days. The support from the team is the best I've experienced with any Shopify app; very proactive and helpful. We absolutely recommend Okendo do any eComm store owner!

LUNA BRONZE | Worldwide
Australia
Over 3 years using the app
Edited March 24, 2023

UPDATE 3/24/2023- I have been using this app a couple years now and it has definitely contributed to an increase in sales to my store. Customer support has been super quick to help me with any questions that arise. Definitely recommend!

I have used many different review apps in the past. They all would miss some of the key features I desired for my online store. Okendo has EVERYTHING you would like from a review app. It's professionally designed, automatically sends review request emails to your customer by your desired time frames, plus customer service is amazing! I have seen a big increase in sales as well since starting last month. 100% Recommend!

Bombshell Curves
United States
Over 3 years using the app
June 20, 2022

We really like Okendo and the support chat (when you need it) is prompt and helpful. A great review app that I'd definitely recommend.

NUE Hoops
United Kingdom
Over 3 years using the app
March 18, 2021

This app is fantastic! Both customer and internal UX is fantastic and the Okendo's customer service is as good as it gets. Every time we think of a feature or automation to supplement the review process it's already there waiting for us.

Landyachtz Skateboards
United States
Over 3 years using the app
November 9, 2020

Amazing app & team to work with. So easy to implement and get a custom look that matches your website and the team is so helpful and responsive in anything you need. Such easy integration with Klayvio, Four Sixty, Google Shopping - overall best best best review app out there!

The Mayfair Group LLC
United States
Over 3 years using the app
Edited July 30, 2021

I can't recommend Okendo enough! They are extremely competitive in both offering and pricing. Onboarding was seamless and completed within 4 business day! Saw instant results the day we turned the app live on our store and started requesting reviews.

Price Attack
Australia
About 3 years using the app
December 6, 2022

Love this app so far. It's very easy to configure, has some great looking templates and the support is fantastic! Highly recommend using the Online Chat option if you need a quick answer. I had 3 design issues which were solved within 10 minutes. Thanks

Ripe Maternity
Australia
About 3 years using the app
June 17, 2018

A great app with tons of review options, along with post-purchase features.

These guys are extremely helpful and have great customer service.

Hands down the best review app on the market.

Blunt Nz
New Zealand
About 3 years using the app