Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy-to-use interface, robust features, and top-notch customer support. It streamlines the review collection process with customization options, including personalized review request emails and attribute addition. The app enhances product pages with reviews, boosting conversion rates, and integrates smoothly with e-commerce platforms. Its analytics offer insights into review performance and customer sentiment. The support team is known for their quick responses and problem-solving skills. The app also encourages reviews by offering incentives like free vouchers to customers.

February 23, 2022

Shiela took great care of me setting up my review process because it wasn't connecting to my store correctly. I really feel like she wanted to help me and so grateful to her. Thanks for going the extra mile for all my asks.

Caravan Candle
United States
Over 1 year using the app
July 30, 2020

I use the app to review provide customer reviews for our products. It is very price competitive but does everything a more expensive provider does. Very helpful staff.

How We Roll Co.
United States
Over 1 year using the app
October 15, 2021

You need this review app, forget the rest. Without a doubt the best Shopify App I've ever dealt with. These guys are absolutely stunning to work with. I've dealt with countless companies in the 7 years I've been on Shopify, and Okendo blows them all away.

Tommy Gun's Original Barbershop
Canada
Over 1 year using the app
January 31, 2023

The best review app for Shopify stores, by far. Customer service is excellent and the product works great.

Joe'y
United States
Over 1 year using the app
October 13, 2021

I had a coding issue, where I couldn't get my okendo reviews online but support was amazing! They were super quick in their responses and jumped onto the issue immediately. They fixed the issue on their end, so I didn't have to get confused and bogged down in the code (which as a non-coding founder, this saved me hours so was a relief!).
Super pleased with their support.

Aggie Gifts
Australia
Over 1 year using the app
September 30, 2021

worth the money - sales uplift - customer service very good. i was sceptical to start with but I was proven wrong.

My Little Panda
United Kingdom
Over 1 year using the app
October 2, 2020

Okendo helped me increase the quantity and quality of my product reviews. Their system makes the process easy to use for customers and is very simple to operate with. I have been working extensively with Margaux and she has been BEYOND helpful. Their team members are quick at responding, resourceful, and extremely easy to work with. I'd recommend using this app to everyone!

Zoey Sleep
United States
Over 1 year using the app
January 26, 2023

Excellent customer service, fast response and super helpful! Willing to help integrate the platform with new website themes.

Nisa
New Zealand
About 1 year using the app
September 21, 2021

The onboarding process was smooth and efficient with Okendo's team. Margaux was such a pleasure to work, she answered every question in a timely manner and ensured our account was set up to best fit our needs. We are seeing great results within the first week of launching and are excited to see continued success.

Crown Affair
United States
About 1 year using the app
June 25, 2018

Easy to use, feature-rich, constantly improving, and great support. Our site went from having barely any reviews to now having well over a thousand. Recommended.

Shopmasc
Canada
About 1 year using the app