Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,071)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.
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Okendo has put verified review solicitation on auto-pilot. Early review feedback helped us make some adjustments to our business and now feedback validates we're making the right decisions. Okendo powers that feedback loop for us. 100% recommend.
We were a Yotpo customer previously and the transition was amazingly simple. We not only are saving a lot of money, the platform UX is much more palatable for our team and the front-end UI for the customer is great. I would highly recommend Okendo.
Dealing with Okendo and their support team (especially Vanessa) has been a revelation. Communication and support has been A+. We'd been on Yotpo for years, but Okendo offers better value for money and migration of reviews was a breeze. Thanks guys!
Good app. Nice aesthetic and great customer service. Very helpful hearing from our customers. I would recommend.
Easy to use, great widget display and helpful support team. We migrated from another review platform and have been really impressed with Okendo.
Okendo is more expensive than we'd like, but it is a fantastic way to capture reviews and offer something in return to customers who leave a review. They have really great customer service and we were able to customize how the Reviews tab shows up on mobile vs desktop. I wish there were more pricing tiers.
The support we received when initially signing up and the continued support we are given when we encounter any issues or queries, is amazing! Thanks Okendo for making the review system so easy!
You really get the feeling Okendo is a best-in-class reviews application. Also their onboarding service saved me so much time, as I frankly didn't have the time to implement everything across the website... Special thanks to Alannah!
Okendo is AMAZING. The app is easy to set up and very user friendly. It is above and beyond what other review platforms offer and the team is incredible; they are extremely helpful and fast to respond. I can't say enough good things about Okendo, I highly recommend them.
Okendo has been working great for us for years. The fact that everything happens in the background is extremely valuable, from review request emails, to review publishing, to a live slack feed of new submissions - here's some more info on our experience: https://www.okendo.io/customers/nomad/