Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,072)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.
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We love Okendo. Great product, great outcome, always improving little things and it has a great and quick customer support. Totally recommend it!
Just had a great experience with support term from Okendo. Thank you for the speedy, accurate help!
Love the Okendo reviews app, simple to use and great customer service. Plus it is very reasonably priced.
I've tried several review apps but this is the best one and has incredible support. We needed code to have our reviews embedded on our zipify landing pages and Angel from support got it over to us within 24 hours.
We've only got good things to say about Okendo. The integration is so seamless and easy to set up, plus the customer support team is extremely responsive and in particular Josh and Norma are always happy to help when we have questions.
It was a great pleasure working with Amanda! Our integration is more complex as we have several stores, but she makes everything so smooth for us. Despite the time difference, between her team in Australia and us in the UK, she handled the communication very well. Without missing a beat, we were able to meet the project deadline! After the launch, Amanda went above and beyond to make sure the Okendo star rating synch up with Google Shopping, and gave us detailed guidance on how to do it. We wouldn't have done this without her and her supporting teams. We highly recommend Amanda and Okendo. Now our wishlist for Okendo is to be able to synch with Google search result too (in additional to the said Google shopping module). Thanks again Amanda for your stellar guidance!
I have been using Okendo for a few years now and can't fault it. Its easy to use and the support is great.
Highly recommend!! Fantastic service, we haven't had Okendo long and we already have reviews pouring in. Sales have increased which is exciting!
I work with Norma at Okendo and Norma is amazing - exceptional customer services. I would highly recommend Norma and Okendo.
The Okendo app provides the insights, flexibility and tools needed to get our consumers feedback through copy, photos and videos surrounding our products. This has been a game changer and helps us to continue to build deeper, more engaged relationships with our consumers.