Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,042)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.
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We've replaced another reviews app that wasn't working well nor well supported. From initial engagement with Okendo through to finalised implementation and import, the team has been a pleasure to work with. The product works as described and has extensive integrations, some of which we are using and many more we will implement over the coming days and weeks. Very happy with the product and support.
Okendo has been a great application and an awesome experience. Their support team is very knowledgeable, supportive, and motivated to giving superior customer service. The onboarding was smooth, and so was the upgrade to W+. I would highly recommend Okendo over all other review collection + display apps!!!
Okendo is a great app and easy to use. The team at Okendo have been fantastic in providing us with the support and assistance we need. The assistance from Vanessa on Chat has been fantastic. Much appreciated.
Great support, whenever you have a question either basic or advanced, their team will help you out, and explain you! Josh was great at explaining how to get broken images fixed, I appreciate it!
The team made onboarding a breeze. Our onboarding manager Alannah was super fast to respond to any questions and went above and beyond to help us transition from our old platform to Okendo.
Super smooth onboarding process. They walked us through every step and quickly addressed hickups. They were also very accommodating with our design customization requests and were able to make the emails and the website widget match our brand aesthetic and color scheme. Meriem is great! She responds to emails fast and is knowledgeable about the app. 5 stars!
love their customer service! their app is also user-friendly. better than the last app we were using. we can monitor reviews better. thanks!
Amazing customer service and great product. I just had to contact CS, they responded within less than 15 mins even though it's night! Well worth the price for a serious business in my opinion!
Very speedy and professional support team! Always very responsive and eager to help! Special thanks to Angel and Josh!
I've been using Okendo since I launched my store a year ago - great functionality for my clients & the customer service on my end is amazing. Highly recommend!