Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,071)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.
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Great support from Luisa Serna and her team. Okensonservice is on point
Okendo is a great app with a user-friendly interface and customisable features to suit our wide range of products.
Very helpful team. Even when I couldn't customize the review in the app due to the plan I was on, they helped me edit the CSS to style the widget!
Angelica and Benajmin have been extremely helpful redesigning my review page, good communication and interest on knowing what was I expecting.
I would highly recommend Okendo to any online business :)
Great work guys!
From excellent customer service, frequent updates and an easy to use interface, Okendo does it all. I am beyond happy with this platform and would highly recommend. As we used the app in a different way compared to the traditional implementation, the team jumped in to help customise the platform to best suit our needs. If you don't use Okendo, you're missing out!
We moved over from a different reviews platform to Okendo. The migration was smooth and easy with the help of the team at Okendo. We love that we were able to add in a Q&A section and collect UGC.
The app is amazing, we switched from Yotpo to Okendo and the transition was so smooth and effortless! Scott from Okendo made sure onboarding was a breeze and we were up and running so fast. They are so helpful and quick to reply. Our new designs are beautiful and align with our brand perfectly. I would recommend Scott and Okendo to anyone looking to change or add a review platform to their store.
Okendo is an incredible tool for capturing and responding to customer reviews, plus answering customer questions. I feel so much more connected to the customer because of this app, and I highly recommend it to all businesses looking to build a community around their brand.
Shiela Sevilleno was really helpful, answered all our questions and also helped to organise other Okendo team mates to do some extra work for us. We really appreciate the proactiveness of Okendo staff in trying to help their customers succeed and use Okendo smartly, and hope this continues!
We have loved Okendo, It's been a really solid investment into our business. The staff are incredibly helpful and are a pleasure to talk to. Highly recommend.