Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,042)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.
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Okendo is great and has great customer support! It's easy to use and has lots of integration to work with
I really appreciate the customer service, specially the assistance of the Customer Success Manager.
This app is great!
We got such amazing customer service from Norma! She was so helpful and lovely to work with : )
I recently request to chat with the Okendo team, Sheila specifically, as it was my first time with the review upload template. The team was so helpful and was able to look at my CSV for me to figure out what the issue was, send it back and successfully upload. Great support!!
Amazing customisations and customer support whenever we need tweaks. Definitely recommend this app and have never looked back! A very powerful app that helps build brand trust for our potential customers.
Fantastic app with fantastic customer service! The reviews widgets spruce up our site and to be able to sync our reviews with FB/IG is great. I hope that syndication with TikTok is added soon but they are always making changes and it is easy enough to import them manually.
So far it's great! Just completed the onboarding recently, and i'm happy. Love that it's integrated to Gorgias and Klaviyo - this is a huge advantage. Also, having full access to CSS is great and not something I had with other review apps. Special thanks to Alannah Donald who was absolutely helpful in the process. Also, the dev team quickly helped me out and fixed a few glitches I had integrating the app.
The best reviews up we've used to date! These guys have built an incredible platform, and even their latest "Connect" product is awesome for creating surveys (we use them post-purchase to capture NPS).
On-boarding was an absolute breeze, and ongoing support has been nothing short of superb. Shoutout to Norma from the Customer Success team, she is an asset to the Okendo team!
I highly recommend any new or existing Shopify merchant to consider Okendo as a part of their core tech stack moving forward.
Great reviews app with easy Shopify integration and wonderful customer service team to assist you with any issues.
We've been using Okendo for my new brand's reviews for about 8 months and we love it. Customer service is always super fast and helpful, I especially love using their live chat feature when I need a quick answer. I've been working in ecomm for a while now and Okendo is the best review app by far. Easy to use, clean and customizable look, great service, and tons of add-on features available. 10/10 would recommend.