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Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,101)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its exceptional customer support, noting quick and proactive assistance. They praise its user-friendly interface and robust review management features, which enhance customer trust and engagement. The app offers extensive customization, seamless Shopify integration, and supports loyalty programs and email review requests. Merchants also value the inclusion of customer photos and videos in reviews, contributing to improved engagement and conversion rates.
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This is an easy to use and implement program. Laura is our customer success manager and she crushes it with quick fast solutions any time we have a questions!
Support was good, prompt and to the point.
Okendo is great to use and has great customer support from Juan. Super fast and efficient.
Excellent experience. Wonderful tool and customer service.
We really like Okendo—their team is always helpful with troubleshooting, responds quickly, and handles our custom requests exceptionally well.
Paulo was very helpful in assisting us and quickly resolved our issue. He provided clear, step-by-step instructions that made the process easy to follow, and his patience and thorough approach made us feel confident in his support.
Very robust system and great experience with their support team when questions have surfaced. They are quick to respond and extremely helpful which can be rare these days.
Helpful support team. Seeing an increase in our reviews since switching to this platform.
Very considerate and responsive customer support. Thank you Josh for all your help.
Great customer support, easy to deal, fast and reliable! - very happy with the app!