Reviews (1,091)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement through detailed reviews, enhancing SEO and business credibility. It's noted for its ease of use, customization options, and seamless Shopify integration. Features like review summaries and Q&A sections, along with TikTok compatibility, are particularly valued. The support team is praised for proactive, knowledgeable assistance and continuous feature updates that align with market needs, driving more reviews and engagement.

June 24, 2025

Shiela from support was a great help with implementing niche plug-ins for my client's Shopify site. Whole team I've interacted with via email always replied promptly and were pretty helpful. Have also used their live support chat team and they were helpful with small bits of coding advice (shopify liquids) too.

Flowers for Everyone
Australia
About 1 year using the app
July 16, 2025

Okendo’s support team has been amazing! They helped me get set up, gave great tips to boost conversions, and still have my back. The platform connects all my channels...website, Meta, Google, email, and TikTok so I never miss a review or referral. I highly recommend Okendo to any brand looking to grow with the power of reviews and smart integrations!

A J I R A H
United Arab Emirates
4 months using the app
June 5, 2025

Amazing Reviews app for small businesses. I looked at at least 7 different apps on Shopify for reviews, and this one is by far the best value for money and has great features. Amazing customer support team. I worked with Paulo and he was a great help and responsive during my query.

Love People Co.
Canada
5 months using the app
June 11, 2025

We've been using Okendo reviews since launching, and have recommended to multiple clients. Great features and easy to integrate on the website. No need to look elsewhere.

Valerie
United Kingdom
12 months using the app
May 22, 2025

A pleasure to use this app, looks great with a user friendly interface / integration. I also had the best experience when needed support regarding a custom coding request. The code was updated in minutes, with the amazing support from Josh, thanks for that!

LINDASIETO
Hungary
8 months using the app
July 15, 2025

We truly couldn’t speak more highly of Okendo. We currently use their reviews and loyalty programs, and have recently added quizzes, and the entire experience has been seamless. The setup and customisation process is incredibly easy, and the support from the Okendo team has been great. They're responsive, solution-focused, and always happy to jump on a call to help. A special shoutout to Sheila - her support has been outstanding. We highly recommend Okendo.

SumaNurica
Australia
7 months using the app
June 24, 2025

Review for Laura Gomez / Customer Success Specialist at Okendo

Working with Laura Gomez has been an absolute pleasure. She went above and beyond to understand our brand, took the time to research YA-MAN thoroughly, and brought incredibly thoughtful insights to the table. Her guidance and recommendations helped us uncover optimizations and integrations that will significantly strengthen our business. Laura was not only knowledgeable and professional, but also kind, patient, and truly invested in our success. She has been an invaluable resource, and we’re so grateful for her support.

ya-manusa
United States
Over 1 year using the app
June 12, 2025

I've used Okendo for reviews with several clients as well as my own brand and it's performed really well. Very intuitive and Amanda on the success team was very helpful in showing additional ways to optimize my program. Highly recommend

Scripture Type
United States
3 months using the app
July 10, 2025

The Okendo app works flawlessly and their customer service and customer success team is outstanding. Laura G. reached out to me when she noticed we weren't taking advantage of all of the features of our account and gave me simple, step-by-step instructions to get them set up in a matter of minutes!

Ave Maria Press
United States
9 months using the app
July 15, 2025

Incredible customer support and personalized attention. The platform itself is top notch however the support that is offered at every step or every implementation is best-in-class. Our account manager Brittany and tech lead Garrett are always responsive, informed and engaged any time we have a need. Highly recommend.

RELAY
United States
8 months using the app