Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,063)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer support and user-friendly interface, which simplifies managing reviews. It offers robust customization for review widgets and emails, seamless integrations with Shopify, Klaviyo, and Google Shopping, and features like review requests via email and SMS. Merchants value the inclusion of photos and videos in reviews and the positive impact on customer trust, engagement, and conversions. A free plan is available for testing the app's features.

November 3, 2024

Paulo was incredible to help me late at night set up home page with carousel reviews!

GreenCloud Apparel
United States
About 3 years using the app
November 12, 2024

This app is simple and powerful. It caters to all your store's needs plus the customer support was prompt and helpful. Paulo quickly addressed the issue that i didn't understand in under 5 minutes.

Elegance Sleep
United States
3 months using the app
October 3, 2024

Laura G was extremely helpful in optimizing reviews on our website in order to drive conversion. She was quick to respond and fix any issues we saw.

WTHN
United States
About 2 years using the app
December 2, 2024

Excellent customer service - Luigi quickly solved an issue I had with incorrect star reviews appearing from another app. Thanks!

The Sensory Store
New Zealand
About 2 months using the app
December 19, 2024

We really like Okendo—their team is always helpful with troubleshooting, responds quickly, and handles our custom requests exceptionally well.

Saltyface
Canada
7 months using the app
October 25, 2024

It works well and they will help you promptly with any issue.

Umai Clothing
United States
Over 1 year using the app
November 26, 2024

It does what it says on the tin. The reviews would be more powerful if there was the ability to review other "Types" of things, not just products... E.g. Blog Articles, or Recipes things like this. This would make it perfect for our needs (I asked about this, and the only way to achieve it is really v hacky)

Borough Broth
United Kingdom
2 months using the app
October 31, 2024

Best product for reviews and more! Laura from support team is also the best. Super attentive and supportive

Chillhouse
United States
Over 1 year using the app
October 31, 2024

Great app no problems with it, excellent customer service, very quick and immensely helpful. Even better when they do the work for you :)

Lippy Links
Australia
3 months using the app
November 22, 2024

I was puzzled by the distorted display of my reviews, so I reached out to support and received a reply in just 3-5 minutes. Luigi was incredibly helpful and quickly resolved my issue. I highly recommend this app.

Life With Aubrey
United States
About 2 months using the app