Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,065)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, noting increased review rates and conversions. It features customizable review widgets, loyalty programs, and multimedia review options, integrating well with Shopify and Google Shopping. The user-friendly interface and responsive support team, offering live chat and personalized help, are particularly appreciated. This app is valued for its robust features and effective engagement tools.

July 5, 2022

Love Okendo! The team was so helpful with the set-up, ensuring that every feature was set up correctly. Any questions I had were answered in a matter of hours. So happy that we switched over!

Saya®
Australia
About 2 years using the app
September 20, 2021

Okendo team is amazing and super helpful. Love this app and everything it offers for my brand. Highly recommend!

My Cup Condom™
United States
Almost 2 years using the app
October 31, 2022

I have been speaking with Norma who has been extremely helpful with every aspect of the integration.

Made By Fressko
Australia
Almost 2 years using the app
February 23, 2022

An intuitive and user-friendly review app. Support team respond and resolve issues quickly. Highly recommend.

Pure Water Systems
Australia
Almost 2 years using the app
November 3, 2020

Excellent support launching the program. Our Customer Success Manager was incredibly thorough and supportive. Still in the trial period but very satisfied thus far.

SNACKLINS
United States
Almost 2 years using the app
April 6, 2021

I love Okendo - the best customer support team, easy onboarding. Love the app and the features! I love that you can add customer attributes - which is helpful in my category and I love how responsive the Customer Support team is

Youthforia
United States
Almost 2 years using the app
March 18, 2021

I love Okendo - super nice, stylish, and the integrations are fantastic! They also have best in class customer service.

Puppy Love
France
Almost 2 years using the app
July 21, 2022

Getting started with Okendo was a breeze with their fantastic onboarding team and customer support! Okendo not only helps our customers get to know our products better with peer-to-peer reviews, but it has actually helped our Customer Service and Product Development teams to see direct feedback from customers with ease. The Okendo team has been great to suggest ongoing optimization opportunities, and we look forward to implementing new additions and continuing to grow with Okendo.

Rosy Rings
United States
Almost 2 years using the app
May 2, 2022

I'm super happy with Okendo! We switched over from Judge.me and although we liked the previous app, Okendo is far superior. We find the product filtering based on age and size range to be super helpful for our products. We are getting so many amazing reviews and UGC with Okendo now. Highly recommend!

huha underwear
Canada
Almost 2 years using the app
November 3, 2021

Wow!! Is all I can say after being on 11 days of my trial. The customer support that I have experienced even in just the short time that I have been using Okendo through the trial period has been phenomenal! They have been soo so helpful with everything for me, the service has been amazing. The UI is also very good, far better than the other few review apps that I've tried. Okendo is definitely a top tier app. There seems like a tonne of functionality will be great once I get to those stages of my store. I've got 5 days left of my trial and I will be keeping it. The reviews widget is so clean and beautiful as well. Would highly recommend it to anyone!

Leiken Hair
Australia
Almost 2 years using the app