Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,065)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, noting increased review rates and conversions. It features customizable review widgets, loyalty programs, and multimedia review options, integrating well with Shopify and Google Shopping. The user-friendly interface and responsive support team, offering live chat and personalized help, are particularly appreciated. This app is valued for its robust features and effective engagement tools.

January 4, 2021

The app is easy to use looks great. The team behind the app and the customer service is really what’s made this for us. Thanks for a great product and experience!

La Matera
United States
Over 1 year using the app
March 21, 2023

We are very happy with the Okendo product, it is very easy to use and does exactly what we expected, the hi-light of the relationship we have with Okendo is the level of service and knowledge of the support staff, nothing is too much trouble and anything we ask for gets delivered in super quick time.
We would thoroughly recommend Okendo
keep up the great work guys!

Candle Supply
Australia
Over 1 year using the app
March 9, 2022

Super super handy for managing reviews. The real cherry on top is that the customer service crew are always on hand to help out whenever I am confused about something. Thanks team!

Tint
Australia
Over 1 year using the app
January 14, 2022

We work with Okendo on multiple brands and they are our best SAAS Shopify partner. Their team is super helpful at trouble shooting and maintains clear and prompt communication flows with our digital team.

De Soi
United States
Over 1 year using the app
March 25, 2022

Okendo checks all the boxes with it's Klaviyo and Gorgias integrations and straight forward pricing. Great pitch by Mathew and onboarding was a breeze thanks to Meriem, thank you!

Project Nursery
United States
Over 1 year using the app
Edited January 28, 2022

Fast response, especially if you contact your contact person. It looks good and the interface for managing reviews is faster than Stamped for example.

Famme
Denmark
Over 1 year using the app
February 22, 2022

This is an awesome app - firstly it looks fantastic on our store and has so many great templates/designs etc. Not to mention the excellent customer service, which has been second to none.

Airgarden
Australia
Over 1 year using the app
May 10, 2022

The app itself is simple to use and very customizable.
The design is great and looks beautiful on our website. Customer service is next level and that's what made us choose Okendo. Keep it up!

Red Moose
United States
Over 1 year using the app
Edited October 25, 2021

We have been very happy with Okendo so far. We used Yotpo previously and the admin UI was unintuitive and clunky. Okendo's admin portal on the other hand is user-friendly and straightforward. Our support team is far happier with the Zendesk integration as are we with the consumer-facing review widgets. The Okendo team has been helpful and supported us well throughout onboarding and beyond. Rebecca in particular has been fantastic, thank you!

LITEBOXER
United States
Over 1 year using the app
January 20, 2022

Great app and even better customer service from the team at Okendo. Their response time was so quick and they answered any question I had. Great experience.

h.alt
Australia
Over 1 year using the app