Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,065)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, noting increased review rates and conversions. It features customizable review widgets, loyalty programs, and multimedia review options, integrating well with Shopify and Google Shopping. The user-friendly interface and responsive support team, offering live chat and personalized help, are particularly appreciated. This app is valued for its robust features and effective engagement tools.

Edited May 11, 2021

Really loving Okendo! It's super user friendly and the customer support has been wonderful! Definitely recommend.

Apothékary
United States
Over 2 years using the app
October 27, 2022

Customer Service team are 5 stars. Communication is fast, clear and efficient. Specific thank you to Josh in the team, always so helpful.

Fit Right Medical Scrubs
Australia
Over 2 years using the app
March 8, 2022

Super easy to use, clean interface for our users, and great customer support. Easy to install and had everything we needed, feature-wise (and probably quite a bit functionality beyond what we used).

Know Headphones
United States
Over 2 years using the app
February 1, 2023

Great moderation capabilities and great insight reporting, easy to install, to customize, to manage and to update.

Extraordinary customer service as they accompany you on the journey giving advice when you're starting or they bring their help by pointing out potential opportunity areas that you may have overlooked after having been using "reviews" for quite a while on e-commerce.

They are good for you if you're a newbie, and they're good for you if you're already a pro.

Canvas Lab
Mexico
Over 2 years using the app
August 5, 2021

Okendo is easy to navigate and easy to use. Their team is very responsive and quick to help with any questions or concerns.

LING Skincare
United States
Over 2 years using the app
September 22, 2020

We've found Okendo to be an excellent addition to our marketing apps. It looks great on the site, functions excellently, integrates perfectly with our other related apps and the service and support we have received from the team is impeccable! We would highly recommend you choose Okendo to manage your customer reviews.

Beau Hudson
Australia
Over 2 years using the app
June 7, 2022

Made the switch from Yotpo and we could not be happier. The platform is quite intuitive, but Okendo's real selling-point is its stellar customer service. Okendo support is extremely responsive at all hours of the day and chat representative are generally able to answer questions/solve issues right away. For more complicated inquires (when perhaps follow-up is necessary or input from another team is required)—we've consistently gotten detailed and thoughtful responses within 24 hours. My only platform functionality suggestion would be to make it easier/possible to test "coupon descriptions" in the coupon email design section. Overall though, kudos all around!!

Atmo Home
Germany
Over 2 years using the app
February 22, 2023

Reviews app has been tremendous thus far. Switch from Stamped a while back and it's been a great experience. The service is top notch as well. Helpful in the transition and with any issues now that we have cut over. Definitely recommend.

KAGED
United States
Over 2 years using the app
June 18, 2018

These guys have been really great to work with, very helpful every step of the way. Our reviews have been seriously upgraded after switching to Okendo, and I'm pumped about it. Lots of great features, probably everything most businesses would want. I good deal too, compared to some of the expensive apps out there. I recommend!

Conquest Maps
United States
About 2 years using the app
October 11, 2022

Such a great app! Very user friendly and straight forward. The team at Okendo are BEYOND helpful and jump in to help with the setup and overall guidance. Couldn't recommend more.

dk active
Australia
About 2 years using the app