Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,073)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.
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Fantastic team who helped build the app seamlessly into our website so the designs matched up. An easy, simple platform for reviews with a great user interface. Would highly recommend.
Okendo team is amazing and super helpful. Love this app and everything it offers for my brand. Highly recommend!
Okendo is great and the customer service is even better. The app does what we need it to do without issues. Easy for our team to use.
An intuitive and user-friendly review app. Support team respond and resolve issues quickly. Highly recommend.
Excellent support launching the program. Our Customer Success Manager was incredibly thorough and supportive. Still in the trial period but very satisfied thus far.
I love Okendo - super nice, stylish, and the integrations are fantastic! They also have best in class customer service.
Extremely happy to go with OKENDO. Great app to capture reviews and change the layout. It integrates with Klaviyo super easily.
Their support team is AMAZING - one of a kind customer service: Allison was terrific: she happily answered all my questions during the integration process and after that too. Thanks a lot OKENDO team!
Getting started with Okendo was a breeze with their fantastic onboarding team and customer support! Okendo not only helps our customers get to know our products better with peer-to-peer reviews, but it has actually helped our Customer Service and Product Development teams to see direct feedback from customers with ease. The Okendo team has been great to suggest ongoing optimization opportunities, and we look forward to implementing new additions and continuing to grow with Okendo.
Being a fashion business we went with Okendo due to being able to customise the look & feel at an affordable price point. Their support team are super responsive and they're continually developing new features we can use!
I had excellent support from the team at Okendo, really helpful, clear and answered all of my questions in the early stages of getting my reviews page set up.