Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,065)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, noting increased review rates and conversions. It features customizable review widgets, loyalty programs, and multimedia review options, integrating well with Shopify and Google Shopping. The user-friendly interface and responsive support team, offering live chat and personalized help, are particularly appreciated. This app is valued for its robust features and effective engagement tools.

April 14, 2020

I'm relatively new to using Okendo, but the support I have received throughout the implementation has been second to none. Scott has been extremely helpful throughout the process! Looking forward to seeing the results

Uppercut Deluxe US
United States
About 2 years using the app
January 26, 2021

I love using Okendo for my store CROSSNET. Easy to use, great way to collect reviews, but by far the #1 thing is the customer service! So responsive, easy to work with and attentive. No more begging for a response. A++++++++

CROSSNET
United States
About 2 years using the app
November 16, 2021

Okendo is truly best in class for reviews. Their tools, integrations with other major e-comm platforms, and overall set up is exemplary. The dashboard is super easy to navigate and the onboarding process was turnkey and seamless. Their team provides white-glove service and sets up the entire process (especially if merging from another platform) for you. We're so excited to be working with them and highly, highly recommend.

Ranch Road Boots
United States
About 2 years using the app
Edited November 9, 2022

Excellent app that has generated incredible reviews for both our AU and USA Shopify websites! Love the integration and how you can tailor the look and feel to suit your brand. Amazing customer service from Norma, she is so helpful and quick to respond!

Mindful and Co Kids
Australia
About 2 years using the app
September 28, 2020

After using Yopto we decided to make the switch to Okendo. We really like how our customers can leave reviews on various product attributes; this allows us to glean better insights than just a simple star rating. Customer service is great from both online agents and our dedicated account manager.

Haven USA
Canada
About 2 years using the app
July 28, 2023

Awesome customer support! Super user friendly backend and easy to use. Our customers are leaving great reviews and building trust for our brand.

ArtStar
United States
About 2 years using the app
October 11, 2022

We moved from Yotpo to Okendo just over a year ago and haven't looked back. Installation was very smooth, plus they've been world-class on countless occasions when we've needed help from their support team - regardless of how simple/complex our request has been! Highly recommend! A++

Huski®
New Zealand
About 2 years using the app
January 26, 2022

We have been using Okendo for our eCommerce store. The interface is very easy to use and intuitive. The User experience very smooth and their customer support very reliable, quick & nice! Recommended

NOICE Toothpaste
United Kingdom
About 2 years using the app
June 9, 2022

Their support team is great and always available to answer questions promptly. Yesterday, I needed assistance with the coding on my site to adjust the centering of review images - a ticket was created and the issue resolved within a couple of hours. Super helpful and easy!

Dashing Diva
United States
About 2 years using the app
August 14, 2023

The entire team at Okendo is amazing! Lauren G was SO helpful during our onboarding process and made it easy and seamless for us!

Cleo+Coco
United States
About 2 years using the app