Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,042)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.

Edited September 26, 2022

An amazing platform for managing and automating reviews. It suits our needs and the support team is amazing and super helpful.

Confitex AUS
New Zealand
Over 1 year using the app
June 15, 2018

Awesome product with excellent support. We are an early adopter of Okendo Reviews and could not be happier, we have had it for about a year now. Implementation support was second to none. Highly recommend!!!

Kw Shooting Supplies
Canada
Over 1 year using the app
February 16, 2024

Great product, enjoy the review and survey features, and customer service is amazing. Always responsive and willing to go above and beyond to help.

Veer
United States
About 1 year using the app
August 27, 2020

Okendo has been a streamline integration for our store. Launching a new product is never an easy feat, and when finding product-market fit, feedback is a critical phase that Okendo is helping us achieve. I looked at both Yotpo and ShopperApproved, but it was a clear choice to go with Okendo’s Power Plan not only for the features but for the great customer service that was provided when working with Mor to find the best plan for us, Jade for a quick and smooth implementation, and the rest of the Okendo team. I’d highly recommend Okendo as the go-to review app for a new or established business! The team have gone above and beyond to meet my needs, and reviews started coming in almost immediately!

FitFones
United States
Over 1 year using the app
September 28, 2022

Fantastic tool to get reviews and a must-have for any shopify store as well as an amazing support team!

whooch.com.au
Australia
Over 1 year using the app
June 10, 2021

Amanda was so great in offering us support with our onboarding and implementation of the app answering to each and every question we had. The app is awesome and we are really excited to having started using it.

i-ccessories
United States
Over 1 year using the app
Edited October 7, 2020

The platform is easy to use & helped us build all of our great reviews. Amazing customer service from Scott and the team!

X50 Lifestyle Aus
Australia
Over 1 year using the app
June 19, 2024

Luigi did an awesome job by helping me with my trouble, looking forward to keep working with people like him.

VestaZen
Spain
About 2 hours using the app
Edited February 16, 2023

Excellent customer service. The app has endless customization features to really tailor it to your particular business. The onboarding process is seamless and they are ready to help with any issues you might possibly have!

JustDerma
Singapore
Over 1 year using the app
January 2, 2024

Okendo support system is amazing, they help me to solve the issue very quickly. Highly recommended for everyone.

ETOILE US
United States
Over 1 year using the app