Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its easy-to-use interface, robust features, and top-notch customer support. It streamlines the review collection process with customization options, including personalized review request emails and attribute addition. The app enhances product pages with reviews, boosting conversion rates, and integrates smoothly with e-commerce platforms. Its analytics offer insights into review performance and customer sentiment. The support team is known for their quick responses and problem-solving skills. The app also encourages reviews by offering incentives like free vouchers to customers.

December 17, 2021

Great tool and excellent customer support! Easy to install, configure and use. The team is there to help you customize so that the widget looks great on your website!

NYTSTND
United States
10 months using the app
October 23, 2020

I've used a number of Shopify reviews apps, and Okendo is my favorite by far. Easy to use and looks phenomenal. Their support team is incredibly helpful and responsible, too. Appreciate you all!

Purize
United States
10 months using the app
January 11, 2023

Working with Meriem has been an absolute pleasure. Our website set up is not straight forward and required customization beyond basic - Meriem was always looking for ways to solve the problem and come up with a solution. We are very happy with Okendo at the moment and looking forward to utilizing all the great features it has.

Naturalmat
United Kingdom
10 months using the app
August 25, 2022

The team at Okendo are great and very responsive! High marks for this app, would recommend. I messaged the chat at 8pm and heard back almost immediately.

Guests on Earth
Canada
10 months using the app
November 12, 2021

We're really happy with the Okendo support they've been very responsive and helpful! Also, the reviews fit perfectly into the design of out website. So far so good!

healthybud
Canada
10 months using the app
January 27, 2022

We get lots of customer reviews with Okendo (more than stamped.io or Yotpo), loads fast, and incredible support. Highly recommend.

DropGuys
United States
10 months using the app
January 28, 2022

Expensive but worth it. Really great platform that is easy to integrate and the customer service is top notch!

The Raw Botanics Co.
United States
9 months using the app
December 31, 2021

This is the best review app in this game!!!! The whole integration with Okendo was a game changer for me & my online store! The service is always there and on point! If my store is converting at all, is it because of Okendo! I really love to work with them, and so should the one who is reading this! I'll rather rate them 10 stars instead of 5!!! Stop wasting time on some other reviews app, this is the one & only! They managed to solve my problem as fast in a flash. Folks don't hesitate, you know what to do!!!!

The Lesence
Norway
9 months using the app
August 20, 2020

Love this app! It has all the functionality you would want or need with a review app and it's so easy to use and customize. The customer service team has been such a huge help. Highly recommend!

type:A deodorant
United States
9 months using the app
February 12, 2019

We took a look at several review apps before our development studio recommended Okendo to us. The other options were either way too expensive or not fleshed out enough. Okendo is Goldilocks "just right" and checks all the boxes we need. On top of that, the Okendo team provides lights-out customer service. They're courteous, fast and responsive. They went the extra mile even when we were a bit of a pain in the ass about redoing certain things. Highly recommend.

Dims.
United States
9 months using the app