Okendo: Reviews & Loyalty

Just switched to Okendo and am unbelievably happy we did. The software and layouts make it incredibly easy and simple for customers to leave reviews and better yet, leave some media (photos/videos). Other review platforms make this a little more difficult. The appearance of the app of the website in all forms (widget, carousel, etc) look fantastic and can be customized if you'd like. A+ app so far. Highly recommend.

We just completed a theme migration and Okendo made the process super easy, which I'm so grateful for (theme migrations can be hard, especially when it comes to transferring code and ensuring the migration of partner data). They answered my questions in a very timely manner and are an absolute joy to work with. Thanks, Okendo Team!

Hands down the best review app on the market. If you're looking for an amazing interface with the proper integrations to build out a nice flow for customer reviews this is it. I looked at using a "well known" review app but found Okendo to be the perfect fit for what I truly needed; simple set up with Klaviyo (eventually Postscript), a clean customizable appearance on my site, and mobile-friendly UGC asks within the reviews. The biggest subtle but costly difference between Okendo and other review apps is pricing when your order volume picks up. Okendo is just what you need if you expect high order volume combined with true value. I signed up for the Power Plan and my account rep has been extremely helpful and she even set up my Klaviyo flows for me. I look forward to seeing the results this integration brings to our brand and the in-depth feedback from our customers.

best customer service i've experienced on an app ( Apart from wholesale gorilla!). Very quick to fix and always readily available to help.
Lost a star just because some features I would love have to be paid for (eg paid integration to make product specific reviews requests).

Brilliant app and loving the Klaviyo integration too.
The support team are brilliant and managed to recover our lost reviews which is amazing. Top marks!

Had an issue grouping reviews together based on bundles, but Laura was fantastic and helped walk me through everything. Was able to do exactly what I was looking for. Thank you, Laura!

The app is easy to use looks great. The team behind the app and the customer service is really what’s made this for us. Thanks for a great product and experience!

Super super handy for managing reviews. The real cherry on top is that the customer service crew are always on hand to help out whenever I am confused about something. Thanks team!

We work with Okendo on multiple brands and they are our best SAAS Shopify partner. Their team is super helpful at trouble shooting and maintains clear and prompt communication flows with our digital team.

He usado muchas apps de reviews y con esa experiencia debo decir que muy pocas se igualan a Okendo. El producto funciona muy bien y la calidad de su servicio de atención al cliente es lo que se espera de una empresa seria.