Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,042)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.

October 18, 2022

Great support. Every time I speak to their support team I am always impressed by how fast and knowledgeable their team is. Very happy!

Shine On
New Zealand
Over 1 year using the app
October 18, 2021

Love the Okendo app it is a wonderful app for reviews and the customization aspect is amazing. I also love the support team behind it. Would highly recommend!

Sabreen Cosmetics
United States
Over 1 year using the app
August 1, 2022

We recently updated the UI of our website, and in the process we needed to update our reviews section as well. Okendo beautifully helped us redesign our product reviews page to look exactly how we envisioned. We had many many requests, and they handled every single one without hesitation. Our representative, Vanessa, was very supportive and made sure everything looked exactly as we wanted. Top of the line customer service!

Baseballism Online
United States
Over 1 year using the app
October 4, 2021

Fantastic app, it really cuts down on customer service, allowing all the questions under the product + customer(s) photo / photoshoots of product fits actively lowering our return rate. 100% worth the expense.

RodeoH
United States
Over 1 year using the app
December 6, 2022

An amazing little app that provides incredible features for a fraction of the cost of its competitors.

Better Way Health
United States
Over 1 year using the app
February 23, 2021

Great experience working with this app! Big credit to Allison for helping us set up everything smoothly without any issues. We are very excited on growing our brand with Okendo!

WearMe Pro
United States
Over 1 year using the app
May 20, 2021

Okendo makes this so easy to onboard and start getting reviews. We couldn't be more happy! Would highly recommend them - especially for the price!

Giles & Brother
United States
Over 1 year using the app
Edited December 15, 2022

The plugin is very useful just by itself but with the customer support team, the experience is just awesome! They helped us through every single step with every detail. The system is also very friendly including the wide-range customizations. Huge thanks to the team for the product and help!

Solrado
Türkiye
Over 1 year using the app
October 19, 2020

An agile and powerful review platform that has allowed us to get a lot more value out of reviews. They get bonus points for having an attentive and helpful team to assist in the transition.

Sports Research
United States
Over 1 year using the app
March 14, 2023

Throughout onboarding, Alannah from Okendo went above and over. We had a fine experience dealing with her, and the platform itself  is fantastic.

Carroten Australia
Australia
Over 1 year using the app