Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,072)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.
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Hands down the best reviews app on shopify right now. Recently they changed their pricing for the better and it's very affordable to start with now as well. If this wasn't enough they have absolutely incredible support & devs that will 100% help you with whatever you need. Keep up the great work Okendo.
The app itself is great! Never had any issues with it at all and we've been using Okendo for maybe 2 years now? They're starting to get a nice list of integrations as well. I don't normally write reviews but I feel obligated to with just how good the customer support is. Without a doubt, the best customer support of any app we have used since being on Shopify. Thanks!
We have a headless implementation where we use Okendo to gather user reviews and plug them into our Shopify instance and our CMS. The app is reliable and easy to use, and the customer service experience is excellent whenever I have questions. Recommended!
We have used Okendo for almost two years now - it is a great app with solid functionality for its purpose. Their support is also really great and quick!
I used to work with a different app before that was more expensive and less flexible. I am now very happy with Okendo, especially the "grouping" part that allows us to show all the reviews for different colors of the same item. The app is super intuitive to use. Moreover the team have customed everything like we wanted, and they have been super helpful and not pushy. Great experience !
Extremely easy to set up and a really influential addition to our website. Excellent customer service.
Excellent customer service. Support chat is very knowledgeable and quick.
We have been using Okendo for years, and it has become a crucial part of our marketing strategy as our clients tend to research and read reviews online before deciding to place an order. Shout out to our amazing customer success manager, Norma, for always going above and beyond to ensure our review programs run smoothly!
If you are after a powerful and easy to use review app, I cannot recommend Okendo enough! Matt, Veomany and the team are super helpful with integration and on boarding support and the app has a good balance between allowing you to make the changes you need to without being a huge customisable mess. From a customer point of view it is very neat and easy to use and we are seeing a huge uptake in reviews.
quick and easy integration! we worked with our account manager, who got us up and running very quickly. Within days we had hundreds of reviews!