Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,073)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.
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Okendo is extremely easy to use and helped us share all of the great things our customers were saying about our products. We immediately saw an impact once others started to share and we published to our site. The onboarding experience was flawless - Allison was so knowledgeable, friendly, and forward thinking in providing solutions that were a custom fit for our business (no extra charge!) If you are considering Okendo - do it!
This is the second company where I have migrated from another provider to Okendo. Again, the onboarding experience was seamless. They have exceptional customer migration support and service.
We were a Yotpo client many moons ago and moving to Okendo was not only strategic but beneficial for our business and the way our customers review our products. Being an international brand with many different language requirements has meant that we've had the full support from Okendo to localise our offerings and services and the entire team have been in complete synergy with us since day dot. Could not recommend Scott and his team enough ⎯their ongoing support has been second to none!
Love Okendo! The team was so helpful with the set-up, ensuring that every feature was set up correctly. Any questions I had were answered in a matter of hours. So happy that we switched over!
Hands down the best support that I've received from any other app. Okendo is user friendly for our staff as well as our customers. It's a no brainer. Go with Okendo.
Fantastic team who helped build the app seamlessly into our website so the designs matched up. An easy, simple platform for reviews with a great user interface. Would highly recommend.
Okendo team is amazing and super helpful. Love this app and everything it offers for my brand. Highly recommend!
Okendo is great and the customer service is even better. The app does what we need it to do without issues. Easy for our team to use.
An intuitive and user-friendly review app. Support team respond and resolve issues quickly. Highly recommend.
Excellent support launching the program. Our Customer Success Manager was incredibly thorough and supportive. Still in the trial period but very satisfied thus far.