Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,072)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.
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He usado muchas apps de reviews y con esa experiencia debo decir que muy pocas se igualan a Okendo. El producto funciona muy bien y la calidad de su servicio de atención al cliente es lo que se espera de una empresa seria.
Okendo checks all the boxes with it's Klaviyo and Gorgias integrations and straight forward pricing. Great pitch by Mathew and onboarding was a breeze thanks to Meriem, thank you!
Fast response, especially if you contact your contact person. It looks good and the interface for managing reviews is faster than Stamped for example.
This is an awesome app - firstly it looks fantastic on our store and has so many great templates/designs etc. Not to mention the excellent customer service, which has been second to none.
The app itself is simple to use and very customizable.
The design is great and looks beautiful on our website. Customer service is next level and that's what made us choose Okendo. Keep it up!
I've used Okendo for several Shopify businesses, and they are far friendlier and easier to work with and integrate than other competitors. They give white glove service and incredible support at a fraction of the cost of others. Most importantly, our customers really enjoy the journeys and ability to share feedback through the clean, simple and well designed UX.
We have been very happy with Okendo so far. We used Yotpo previously and the admin UI was unintuitive and clunky. Okendo's admin portal on the other hand is user-friendly and straightforward. Our support team is far happier with the Zendesk integration as are we with the consumer-facing review widgets. The Okendo team has been helpful and supported us well throughout onboarding and beyond. Rebecca in particular has been fantastic, thank you!
Great app and even better customer service from the team at Okendo. Their response time was so quick and they answered any question I had. Great experience.
App and support is great with Okendo. Easy to setup and integrate old reviews. Highly recommend Okendo for a review platform!
Okendo is a great platform! Has all the right functionality, great customizable design options, and it's easy to use. Plus, the onboarding process was a piece of cake. Thanks to the Okendo team!