Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,073)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.

February 16, 2023

Our experience with Okendo has been amazing!! The set up was so easy and the team was so repsponvie and easy to work with. Alannah was the best! Thanks so much for making this process so seamless for us. So excited about this and the way it will help conversion on our site.

Kavala Collective | Australia
Australia
Over 1 year using the app
Edited July 13, 2021

so far so good, it's intuitive and great customer service. we just started with it but haven't had any issues yet.

Good Clean Wine
United States
Over 1 year using the app
Edited January 13, 2021

Can't be happier with Okendo! Not only does it help us receive social proof, but it also gives us the feedback we need for our designers to improve products and identify customer pain points. Their customer support team is amazing and really will do anything to help out. I highly recommend Okendo for anyone looking to incorporate a reviews platform into their store.

Perk
United States
Over 1 year using the app
Edited July 3, 2020

Excellent UI, great dev/install support, super-flexible, A+! Would use Okendo again in a heartbeat for any other stores I run. Super-great team as well, responsive.

Sundaily
United States
Over 1 year using the app
June 15, 2018

Awesome product with excellent support. We are an early adopter of Okendo Reviews and could not be happier, we have had it for about a year now. Implementation support was second to none. Highly recommend!!!

Kw Shooting Supplies
Canada
Over 1 year using the app
April 3, 2023

Extremely fast and thorough support when onboarding. Highly recommend this app!! The reviews widget is very customizable.

LED Esthetics
United States
Over 1 year using the app
August 27, 2020

Okendo has been a streamline integration for our store. Launching a new product is never an easy feat, and when finding product-market fit, feedback is a critical phase that Okendo is helping us achieve. I looked at both Yotpo and ShopperApproved, but it was a clear choice to go with Okendo’s Power Plan not only for the features but for the great customer service that was provided when working with Mor to find the best plan for us, Jade for a quick and smooth implementation, and the rest of the Okendo team. I’d highly recommend Okendo as the go-to review app for a new or established business! The team have gone above and beyond to meet my needs, and reviews started coming in almost immediately!

FitFones
United States
Over 1 year using the app
September 28, 2022

Fantastic tool to get reviews and a must-have for any shopify store as well as an amazing support team!

whooch.com.au
Australia
Over 1 year using the app
June 10, 2021

Amanda was so great in offering us support with our onboarding and implementation of the app answering to each and every question we had. The app is awesome and we are really excited to having started using it.

i-ccessories
United States
Over 1 year using the app
Edited February 16, 2023

Excellent customer service. The app has endless customization features to really tailor it to your particular business. The onboarding process is seamless and they are ready to help with any issues you might possibly have!

JustDerma
Singapore
Over 1 year using the app