Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,084)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise this app for its exceptional customer support and ease of use, noting its seamless Shopify integration and robust review management system that boosts customer trust and engagement. It offers extensive customization, a free plan, and features like review requests via email and SMS, with integrations including Google Shopping and Klaviyo. Continuous updates and loyalty programs further enhance its appeal, leading to increased engagement and higher conversion rates.

November 3, 2024

Paulo was incredible to help me late at night set up home page with carousel reviews!

GreenCloud Apparel
United States
About 3 years using the app
January 6, 2025

We recently worked with Scott to migrate our Okendo reviews platform setup to our USA and EU stores, and the experience was outstanding. Scott handled the process incredibly fast, communicated clearly, and made what seemed like a daunting task feel seamless and straightforward. We’re super grateful for his support!

The Okendo platform itself is excellent. It has everything we need in one place: reviews, post-purchase surveys, and quiz funnel. It’s the best reviews platform option out there in my opinion and i've tried many.

Simply Nootropics EU
Australia
2 days using the app
October 31, 2024

Awesome support. Helped me out with a problem I spent hours on to sort out. Made my day!

Lek och Lär
Sweden
3 months using the app
January 12, 2025

Great service from Paulo and the team at Okendo! Quick to reply to any questions and the Okendo software is a game changer for us!

A++ service would highly recommend

Svens Island New Zealand
New Zealand
8 months using the app
October 30, 2024

Does exactly what you need it do.
ESPECIALLY the customer service is top-notch.

House of Balance
United States
11 months using the app
October 17, 2024

Okendo and in particularly sheila have been extremely supportive to our business needs, and always checking in and providing recommendations on optimisations. I would recommend!

IN BED Store
Australia
About 4 years using the app
October 23, 2024

Okendo is a great platform and seamlessly integrates with Klaviyo. The support team is great and Amanda Calderon has been extremely helpful and kind throughout our onboarding and optimization strategies.

Highly recommend.

Endless Luxe
United States
About 1 year using the app
November 6, 2024

The Okendo team has been excellent, very informative and supportive as we introduce new revenue-generating tools into our business and helping troubleshoot issues as they arise. Responses have been quick and informative.

Bells of Steel Canada
Canada
5 months using the app
November 22, 2024

Amazing Team! Love that they have an annual check in and super easy interface!

Somme Institute
United States
About 2 years using the app
October 9, 2024

Laura was very helpful! We reached out to make a change in the code so that our SMS requests for review would include a link, and she helped us to solve the problem quickly.

Milk Snob
United States
10 months using the app