Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,042)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.

October 15, 2021

You need this review app, forget the rest. Without a doubt the best Shopify App I've ever dealt with. These guys are absolutely stunning to work with. I've dealt with countless companies in the 7 years I've been on Shopify, and Okendo blows them all away.

Tommy Gun's Original Barbershop
Canada
Over 1 year using the app
March 8, 2023

Okendo is everything I wanted in a reviews app and the staff were so kind as to help me customize its appearance it to my store!

Aetheris
United States
Over 1 year using the app
October 13, 2021

I had a coding issue, where I couldn't get my okendo reviews online but support was amazing! They were super quick in their responses and jumped onto the issue immediately. They fixed the issue on their end, so I didn't have to get confused and bogged down in the code (which as a non-coding founder, this saved me hours so was a relief!).
Super pleased with their support.

Aggie Gifts
Australia
Over 1 year using the app
January 31, 2023

The best review app for Shopify stores, by far. Customer service is excellent and the product works great.

Joe'y
United States
Over 1 year using the app
May 9, 2024

I already have a Hydrogen site and Okendo is a great choice for my project. Okendo takes care of everything with the @okendo/shopify-hydrogen package. I hope the @okendo/shopify-hydrogen package will develop further with more features. Cheers!

Ciseco Hydrogen Main
Vietnam
11 days using the app
September 30, 2021

worth the money - sales uplift - customer service very good. i was sceptical to start with but I was proven wrong.

My Little Panda
United Kingdom
Over 1 year using the app
October 2, 2020

Okendo helped me increase the quantity and quality of my product reviews. Their system makes the process easy to use for customers and is very simple to operate with. I have been working extensively with Margaux and she has been BEYOND helpful. Their team members are quick at responding, resourceful, and extremely easy to work with. I'd recommend using this app to everyone!

Zoey Sleep
United States
Over 1 year using the app
September 20, 2023

Okendo as an app for processing our customer reviews is a great help to us. When we have questions, we feel very well taken care of by the Okendo customer team. When we had a very specific request, they made a lot of effort to help us. In the area of evaluation and processing of shop data, we would like to see more options for editing and selection. Many thanks for the super support! Best regards from Munich, the Plantura customer team

Translated with www.DeepL.com/Translator (free version)

Plantura
Germany
About 1 year using the app
September 21, 2021

The onboarding process was smooth and efficient with Okendo's team. Margaux was such a pleasure to work, she answered every question in a timely manner and ensured our account was set up to best fit our needs. We are seeing great results within the first week of launching and are excited to see continued success.

Crown Affair
United States
About 1 year using the app
June 25, 2018

Easy to use, feature-rich, constantly improving, and great support. Our site went from having barely any reviews to now having well over a thousand. Recommended.

Shopmasc
Canada
About 1 year using the app