Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,072)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.

November 24, 2021

The app is great and does exactly what we need it to do but what really sets Okendo apart is their Customer Success team. Meriem and team are fantastic. They respond quickly and professionally and went above and beyond when we had urgent requests. I couldn't recommend them more.

OPULUS Beauty Labs
United States
Over 1 year using the app
October 13, 2023

Laura was super nice and helpful and helped set up some of the sequences for me.

ZUDO
United States
Over 1 year using the app
April 6, 2023

Does exactly what we want and customization is easy. We use primarily to collect reviews and UGC. Their team is also super helpful

UPSAINT
United States
Over 1 year using the app
October 11, 2021

Amazing UI and functionality with a very competitive price. To top it all off Amazing customer support. Thanks Josh!

deltaG Ketones
United States
Over 1 year using the app
April 22, 2021

Okendo is one of the best apps available for reviews. The UI of the app seamlessly integrates with the UI the website. The support team is one of the best to work with :)

RhinoShield India
India
Over 1 year using the app
September 16, 2020

Okendo has been simple to use and great for conversions on our store. Easy to use and looks really high end - Scott was great and helped customise it all for us. Highly recommend!

Kat the Label
Australia
Over 1 year using the app
January 2, 2024

Okendo support system is amazing, they help me to solve the issue very quickly. Highly recommended for everyone.

ETOILE US
United States
Over 1 year using the app
February 9, 2021

The team at Okendo is amazing - installed the app super quickly on our site and were a joy to work with! Best experience, best team, best results. I spent 10 hours researching what product review app to use - save yourself the time and just use this one.

Halfdays
United States
Over 1 year using the app
September 20, 2022

Great app, super friendly and helpful team and support! Nands Fabroa has been especially helpful with me! Thanks Nands.

ELLORE
Australia
Over 1 year using the app
March 29, 2022

So far so good! The onboarding team did a great job at helping us seamlessly move over from a different platform. We were able to get our site looking the way we wanted with our reviews and the team was extremely efficient at getting this done for us!

FlutterHabit
United States
Over 1 year using the app