Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,073)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.
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The app is great and does exactly what we need it to do but what really sets Okendo apart is their Customer Success team. Meriem and team are fantastic. They respond quickly and professionally and went above and beyond when we had urgent requests. I couldn't recommend them more.
Laura was super nice and helpful and helped set up some of the sequences for me.
Does exactly what we want and customization is easy. We use primarily to collect reviews and UGC. Their team is also super helpful
With a dedicated account manager and prompt online chat support, our questions were always answered and solved on time. Great experience!
One of the most useful apps on Shopify. Besides, that has the best customer support I have ever worked with. Thank you, Okendo team!
Okendo is one of the best apps available for reviews. The UI of the app seamlessly integrates with the UI the website. The support team is one of the best to work with :)
Okendo support system is amazing, they help me to solve the issue very quickly. Highly recommended for everyone.
Great app, super friendly and helpful team and support! Nands Fabroa has been especially helpful with me! Thanks Nands.
So far so good! The onboarding team did a great job at helping us seamlessly move over from a different platform. We were able to get our site looking the way we wanted with our reviews and the team was extremely efficient at getting this done for us!
We have been using Okendo for over a year and highly recommend it. We have previously used two other popular review apps but Okendo is our favorite for its:
1) reliability and superior customer service
2) great look
3) affordable price
4) features