Reviews (1,066)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, user-friendly interface, and responsive support team. It integrates smoothly with Shopify and other platforms, offering extensive customization options and robust review management features. Additional features like loyalty programs and quizzes enhance customer engagement and retention. Despite some cost concerns, the return on investment is viewed favorably due to improved customer trust and business performance.

June 2, 2019

Amazing review app. We used to be using Yotpo on a dormant plan, scoped our options and switched over to Okendo. They're amazing value and the app has extensive functionality. We've had several correspondences with Matt and the team about issues which have arisen and invariably received super quick, detailed responses helping us resolve them. Fantastic app and service.

Earjobs
Australia
9 months using the app
July 30, 2020

We vetted a handful of different platforms before going with Okendo, and we don't regret it! Their customer support has been nothing but incredible - they're responsive, thorough and incredibly professional and helpful. Okendo is cost effective and highly customizable. I can't recommend it enough!

Buck Mason
United States
9 months using the app
November 23, 2022

We have loved Okendo, It's been a really solid investment into our business. The staff are incredibly helpful and are a pleasure to talk to. Highly recommend.

Rommer Co
Australia
9 months using the app
January 27, 2022

We get lots of customer reviews with Okendo (more than stamped.io or Yotpo), loads fast, and incredible support. Highly recommend.

DropGuys
United States
8 months using the app
March 19, 2020

Our experience with Okendo and the support team has been amazing, big thanks to Veo, Scott and Matt...we love how easy, automated and effective your app is. The way it shows the star ratings on our Google ads and within our FourSixty integration is brilliant. Well done team Okendo!

Thermomix
Australia
8 months using the app
December 3, 2022

Support is always there to help! Great app! Would recommend for anyone looking for a professional review app.

Flewkoo
Australia
8 months using the app
April 8, 2020

Okendo is one of the key elements of our success to grow our business. The entire team and especially Scott was responsive from day 1 regarding our needs. We also see the growth of our business by using Okendo as a feedback/review tool.

I recommend 100% Okendo, for any merchant that wants to grow the business and I'm sure that you will see results from day 1.

TRAPO® Car Mat Malaysia
Malaysia
8 months using the app
June 18, 2018

Okendo has been a great help in allowing us to acquire solid customer testimonials along with customer retention. We like how responsive their team is and how they consistently make updates to their app and adding new features which allows us to create a stronger community of loyal customers.

Graydon Skincare
Canada
8 months using the app
February 24, 2023

They are great! Great product and customer support! Really happy and has helped our on site conversions.

DANIELLA SHEVEL
United States
8 months using the app
February 28, 2020

We use this app for reviews on our site. Okendo is an excellent company and has amazing customer service. Highly recommended.

Echo Fix
Australia
8 months using the app