Okendo: Product Reviews & UGC , 843 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its easy-to-use interface, robust features, and top-notch customer support. It streamlines the review collection process with customization options, including personalized review request emails and attribute addition. The app enhances product pages with reviews, boosting conversion rates, and integrates smoothly with e-commerce platforms. Its analytics offer insights into review performance and customer sentiment. The support team is known for their quick responses and problem-solving skills. The app also encourages reviews by offering incentives like free vouchers to customers.
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Great onboarding specialist who made set up and customization a cinch. Easy to navigate app and set up flows with Klaviyo.
Alannah was extremely helpful in getting Okendo set up. Great reviews platform - easy to filter data and export reports.
Great and easy app to implement reviews on your store. User friendly and amazing customer service. L
Great product and awesome customer experience. Was able to get some assistance with import my old reviews over.
After conducting due diligence on all the major review sites, we finally stumbled upon Okendo and could not be happier. You're never going to get this combination of service, quality, and price anywhere else! Matt and the rest of the Okendo team was super responsive and helpful in getting us set up with a custom review page. Would recommend to anyone.
Our onboarding and implementation across three sites has been fantastic. Allison and her team have been proactive in ensuring that we were up and running quickly and easily. Really excited to fully leverage all the available tools.
We started using Okendo Reviews a few months ago and it has been a great experience. The app works fabulously with our site. Our customers have been able to easily review or ask a question about our products. And it has been super easy for our Customer Service to process reviews and respond to any questions. Best of all the Okendo staff customized the look and feel of the reviews app to integrate seamlessly into our site. They've even done some big updates after we wanted some more tweaks. Their staff has been very supportive and helpful to any questions and issues we had. Great app, onboarding process, and response from their staff -- can't ask for much more from an app.
Okendo is an incredible tool for capturing and responding to customer reviews, plus answering customer questions. I feel so much more connected to the customer because of this app, and I highly recommend it to all businesses looking to build a community around their brand.
So happy with this product! I had been using Yotpo with other clients prior and had so many design issues and when I started my own brand I wanted something much more seamless and integrated with the design of our site. I had heard good things about Okendo and gave them a shot and wow, I'm thrilled I did! Customer support is also fantastic. 100% would recommend.
Team is awesome and fixed my issue within a day! I had trouble implementing reviews with a custom theme and within a day they implemented this into my store!