Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,073)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.
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Great support. Every time I speak to their support team I am always impressed by how fast and knowledgeable their team is. Very happy!
Love the Okendo app it is a wonderful app for reviews and the customization aspect is amazing. I also love the support team behind it. Would highly recommend!
We recently updated the UI of our website, and in the process we needed to update our reviews section as well. Okendo beautifully helped us redesign our product reviews page to look exactly how we envisioned. We had many many requests, and they handled every single one without hesitation. Our representative, Vanessa, was very supportive and made sure everything looked exactly as we wanted. Top of the line customer service!
An amazing little app that provides incredible features for a fraction of the cost of its competitors.
Okendo makes this so easy to onboard and start getting reviews. We couldn't be more happy! Would highly recommend them - especially for the price!
The plugin is very useful just by itself but with the customer support team, the experience is just awesome! They helped us through every single step with every detail. The system is also very friendly including the wide-range customizations. Huge thanks to the team for the product and help!
An agile and powerful review platform that has allowed us to get a lot more value out of reviews. They get bonus points for having an attentive and helpful team to assist in the transition.
Switching to this app was seamless. Support was great and understood everything what was required. Amazing App.!
Mar. 2, 2022 - New adition to my previous review below - We had a design request that we had to submit a ticket for. The communication from the team at Okendo was super fast and helpful. Our service ticket passed through a few team members over their shift changes, but no one dropped the ball, and all involved were AWESOM! So impressed with the responsiveness and overall service by the team at Okendo. AMAZING onboarding and customer service! Thank you Allison for the over and above care and attention! Phenomenal service thus far. Would highly recommend.
Great onboarding! I am excited to see what the future brings. The import fucntion for reviews could be better.