Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,070)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, noting increased review rates and conversions. It features customizable review widgets, loyalty programs, and multimedia review options, integrating well with Shopify and Google Shopping. The user-friendly interface and responsive support team, offering live chat and personalized help, are particularly appreciated. This app is valued for its robust features and effective engagement tools.

December 21, 2022

Powerful app, great interface, and star customer service from our rep Norma! The Okendo team in general has been very responsive and accommodating toward questions and requests.

memobottle
Australia
Over 1 year using the app
November 11, 2022

Great product and excellent customer service from Nands!! Highly recommend. I've been using it on my website for a couple of years now and love it.

LOCA Foods, Inc.
United States
Over 1 year using the app
April 23, 2021

Onboarding process was extremely easy and smooth. UI is great as well. Just an overall top notch experience.

Patrick Adair Designs
United States
Over 1 year using the app
Edited July 3, 2018

Love this review app, have transferred over from Yotpo and find it much more cost effective and offering the same and better features

Otobrush Com
United States
Over 1 year using the app
Edited April 1, 2021

They helped us every step of the way. And Allison went ABOVE AND BEYOND for us. She helped at every little bottleneck with grace. And she didn't get frustrated, which made us feel extremely comfortable. Thank you so much!

Coconut Bliss
United States
Over 1 year using the app
Edited November 7, 2024

Great app! We're really happy with the updates were integrating with the help of Laura and Aboud, Okendo has been a great solution for us.

ONE BONE
Canada
Over 1 year using the app
May 14, 2021

Veomany has been super helpful and patient, despite my many requests. I have had a great experience with Okendo customer support Thank you

Santivia - Your Way To Good Health
Singapore
Over 1 year using the app
November 24, 2021

The app is great and does exactly what we need it to do but what really sets Okendo apart is their Customer Success team. Meriem and team are fantastic. They respond quickly and professionally and went above and beyond when we had urgent requests. I couldn't recommend them more.

OPULUS Beauty Labs
United States
Over 1 year using the app
October 13, 2023

Laura was super nice and helpful and helped set up some of the sequences for me.

ZUDO
United States
Over 1 year using the app
April 6, 2023

Does exactly what we want and customization is easy. We use primarily to collect reviews and UGC. Their team is also super helpful

UPSAINT
United States
Over 1 year using the app