Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,042)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.
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An excellent app that does everything you need it to do. The support team is also second to none, which is highly underrated when choosing which apps you plan to partner with. Pick Okendo, you won't regret it.
Okendo is a great app and easy to use. The team at Okendo have been fantastic in providing us with the support and assistance we need. The assistance from Vanessa on Chat has been fantastic. Much appreciated.
We use this app for load verified buyer reviews onto our Shopify site and to load reviews onto our Google Shopping pages, and, so much more. We switched from a competitor and really, can't say enough great things about this company. The customer service has been solid and spot on, down to helping us design our widgets for incorporating reviews. I would highly recommend Okendo to anyone using Shopify who wants a high powered, quality controlled, productive app for reviews.
Great support, whenever you have a question either basic or advanced, their team will help you out, and explain you! Josh was great at explaining how to get broken images fixed, I appreciate it!
The team made onboarding a breeze. Our onboarding manager Alannah was super fast to respond to any questions and went above and beyond to help us transition from our old platform to Okendo.
Super smooth onboarding process. They walked us through every step and quickly addressed hickups. They were also very accommodating with our design customization requests and were able to make the emails and the website widget match our brand aesthetic and color scheme. Meriem is great! She responds to emails fast and is knowledgeable about the app. 5 stars!
love their customer service! their app is also user-friendly. better than the last app we were using. we can monitor reviews better. thanks!
Amazing customer service and great product. I just had to contact CS, they responded within less than 15 mins even though it's night! Well worth the price for a serious business in my opinion!
A simple and user friendly platform to request and manage your product reviews.
When it comes to customer service, the Okendo team goes above and beyond. They’ve patiently answered every single question I’ve had, and fielded all my feature requests. Their pricing is competitive and it’s only a matter of time before they build out more features to offer even more value than they do now.
Great app and very responsive customer service!