Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,073)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.

August 25, 2021

Great review app that include customer photos. Integration was easy with their team's help, which has been very friendly and responsive. We had to have them re-integrate the app 3 times in 2 weeks due to theme updates and they happily did it with no charge. Thank you!

Dog Threads™
United States
Over 1 year using the app
February 9, 2022

I have not yet any experience using the app however setting up the integration has been brilliant. Especially activating the service with the help from Angelica on the online chat. Thank you so much, it has been so helpful to speak to someone properly!

Renné Jewellery
United Kingdom
Over 1 year using the app
June 17, 2018

This Okendo review app is simply brilliant and highly cost effective. Features run long for the value and out performs the far more expensive review apps by a long long way. Customer service is great, quick, attentive and ensures that the app is running smoothly. They have continued to add more and more features since we started with them and the price has not changed at all, proving this is a company with great values. Highly recommended.

Scentiments
Australia
Over 1 year using the app
February 23, 2022

Shiela took great care of me setting up my review process because it wasn't connecting to my store correctly. I really feel like she wanted to help me and so grateful to her. Thanks for going the extra mile for all my asks.

Caravan Candle
United States
Over 1 year using the app
July 30, 2020

I use the app to review provide customer reviews for our products. It is very price competitive but does everything a more expensive provider does. Very helpful staff.

How We Roll Co.
United States
Over 1 year using the app
December 4, 2023

Help with product review sync: Okendo customer service and Technical Support -
friendly, great communication, very efficient - 5*

Dreamland Baby UK
United Kingdom
Over 1 year using the app
October 15, 2021

You need this review app, forget the rest. Without a doubt the best Shopify App I've ever dealt with. These guys are absolutely stunning to work with. I've dealt with countless companies in the 7 years I've been on Shopify, and Okendo blows them all away.

Tommy Gun's Original Barbershop
Canada
Over 1 year using the app
March 8, 2023

Okendo is everything I wanted in a reviews app and the staff were so kind as to help me customize its appearance it to my store!

Aetheris
United States
Over 1 year using the app
October 13, 2021

I had a coding issue, where I couldn't get my okendo reviews online but support was amazing! They were super quick in their responses and jumped onto the issue immediately. They fixed the issue on their end, so I didn't have to get confused and bogged down in the code (which as a non-coding founder, this saved me hours so was a relief!).
Super pleased with their support.

Aggie Gifts
Australia
Over 1 year using the app
January 31, 2023

The best review app for Shopify stores, by far. Customer service is excellent and the product works great.

Joe'y
United States
Over 1 year using the app