Reviews (1,066)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup, user-friendly interface, and responsive support team. It integrates smoothly with Shopify and other platforms, offering extensive customization options and robust review management features. Additional features like loyalty programs and quizzes enhance customer engagement and retention. Despite some cost concerns, the return on investment is viewed favorably due to improved customer trust and business performance.

April 19, 2021

Great app, and love how the review process works and the integration with Klaviyo. Think that the support they provide is really outstanding, and they've been a key part of helping us build our community and gain reviews.

Semaine Health
United States
7 months using the app
March 14, 2022

The team at Okendo have been so helpful and are great to work with. It has been a great addition to our site and we've had a lot of positive feedback since it's inclusion.

GANT Australia | Official Online Store
Australia
7 months using the app
May 9, 2023

Great customer support! I am able to connect with someone quickly when needed and issues are always taken care.

Mahogany Smoked Meats
United States
7 months using the app
February 22, 2021

Great app with even better service. We needed custom functionality that wasn't included stock in Okendo and their team got it taken care of in less than a week. I can't recommend them enough!

Xebec
United States
7 months using the app
Edited March 13, 2023

Best review app in the app store and is so intuitive and easy to use. Also, their support team is the best! :) P.S.: Thanks to Angela and Estefania for all the amazing help!

Peel Away
United States
7 months using the app
November 15, 2023

What a great app! The customer support and set up was very quick and seamless with the help of their team. I would highly recommend this review app!!

Alowe Skincare
Australia
6 months using the app
February 17, 2020

We use this app for load verified buyer reviews onto our Shopify site and to load reviews onto our Google Shopping pages, and, so much more. We switched from a competitor and really, can't say enough great things about this company. The customer service has been solid and spot on, down to helping us design our widgets for incorporating reviews. I would highly recommend Okendo to anyone using Shopify who wants a high powered, quality controlled, productive app for reviews.

The Bearded Bastard
United States
6 months using the app
Edited January 28, 2022

Fast response, especially if you contact your contact person. It looks good and the interface for managing reviews is faster than Stamped for example.

Famme
Denmark
6 months using the app
June 4, 2024

Une des plus complètes et meilleures app d'avis sur le store shopify. Très adapté aux marques de vêtements et plus encore. Egalement, au moindre problème la team répond en 5 minutes et vous aide à organiser. Dans mon cas, merci à Daniel qui m'a beaucoup aidé suite à une erreur dans le code.

Albaella
France
1 day using the app
April 15, 2021

We greatly appreciate the customer service experience provided by Okendo -- very hands on, and willing to help every step of the way. The platform has some great features that, once we learned them, are helping us tremendously!

Beast Health
United States
6 months using the app