Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,042)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.
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Very speedy and professional support team! Always very responsive and eager to help! Special thanks to Angel and Josh!
I've been using Okendo since I launched my store a year ago - great functionality for my clients & the customer service on my end is amazing. Highly recommend!
Probably one of the best apps I have ever used on Shopify. The support from Scott & the entire team is incredible. Such a seamless experience and a valuable addition to our store.
Really happy with Okendo as our review app. We have a good working relationship with the team, and it's been a great help at growing our review conversions.
Super helpful team! Quick to respond and quick to find a solution. Would gladly recommend this app to anyone.
The onboarding was seamless. Great group of people to work with. We started seeing an ROI within the first couple weeks of having this on our site! Can't recommend enough.
Okendo is by far the best ratings/review app available for Shopify. The system seamlessly syncs with all necessary integrations, we haven't had a single issue with Okendo. The support staff is AMAZING, we specifically worked with Laura. Within 2 emails they she and her team set up multiple theme changes to implement some of their on-site displays. They matched our art-style perfectly and we didn't need a single revision.
Also, the Refer a friend system they recently announced is looking great. Keeping reviews and referrals together on one platform is a huge plus.
The Okendo onboarding process was smooth and fast. Our Account Manager, Margaux, did an excellent job at explaining the steps and answering any questions my team and I had. I highly recommend Okendo to anyone that is looking for a user friendly review app to personalize for your brand. Thank you again! :)
Have had nothing but amazing support from the team at Okendo. Great app for customer reviews, easy to navigate and any issues support will help you instantly.
My company is still in the trial phase and I already really love this review app.
Easy to use - very intuitive
Chat function is not robot-driven - actual people respond (Nands Fabroa has been very responsive and helpful)
Can retrieve prior reviews from other apps so you don't lose anything. Very happy so far.