Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,071)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, noting increased review rates and conversions. It features customizable review widgets, loyalty programs, and multimedia review options, integrating well with Shopify and Google Shopping. The user-friendly interface and responsive support team, offering live chat and personalized help, are particularly appreciated. This app is valued for its robust features and effective engagement tools.

October 25, 2022

Great onboarding! I am excited to see what the future brings. The import fucntion for reviews could be better.

Der/Ute
Norway
Over 1 year using the app
July 4, 2020

Amazing app and support! They helped to install the app and set it up in the store! Thank you very much Okendo team!

Eme Te
United States
Over 1 year using the app
April 4, 2023

Works well for us, have had a couple of issues with the widget plus implementation but they've got great support to help us through. Thanks for your help Hermes

Green Cleaning - Compostable Eco Cloths and Refill Tablet Concentrates
New Zealand
Over 1 year using the app
April 3, 2022

Ils ont vraiment un super service à la clientèle et ils font tous les changements nécessaires. Un merci spéciale à Shiela. :)

Café Castelo
Canada
Over 1 year using the app
July 15, 2021

Okendo customer service is very professional, the app is very good, very clean, I highly recommend.

Boule-de-Poils.fr
France
Over 1 year using the app
January 27, 2023

This app is easy to use and the support team is easy to communicate with when making changes! 10/10

MyCustomGolfBall
United States
Over 1 year using the app
November 21, 2023

If we were to choose a review platform again, we'd choose Okendo without blinking. Their team helped us customise the review widget to our custom theme; integration is seamless, and customer service is always reactive. When we moved to Shopify Markets, Josh migrated the reviews and adjusted our plan. Really helpful when you're busy.

Makedo
Australia
Over 1 year using the app
April 29, 2021

We're loving how Okendo makes the process of collecting user reviews so easy and how it all blends so seamlessly into our storefront. Having a dedicated account manager like Margaux helping us along the way has been absolutely instrumental to setting us up for success! Highly recommend!

Ohhts! Overnight Oatmeal
United States
Over 1 year using the app
October 18, 2022

We have had an amazing experience with the Okendo platform and team. We switched from another review software and love how easy the Okendo interface is to use and how simple it is to customize so much of our review process. The Okendo team has been fantastic to work with and made onboarding a breeze.

Modern Picnic
United States
Over 1 year using the app
November 2, 2022

We have had an amazing experience with the Okendo platform and team for onboarding. We looked at a number of review platforms and decided on Okendo. We love how easy the Okendo interface is to use and how simple it is to customize. The Okendo team has been fantastic to work with and made onboarding a breeze with their quick communication and follow up.

Mookah
Australia
Over 1 year using the app