Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,073)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.

August 27, 2021

Margaux at Okendo has been incredibly helpful, patient, and just wonderful with this process. You need to hire her & Okendo! Sincerely, Jonathan Made in New Mexico

#1 Ranked New Mexico Salsa & Chile Powder | Made in New Mexico
United States
7 months using the app
January 31, 2022

Just getting started with the app, but the customer service team was great and very responsive while helping with the install. Without having used it much yet, the customizable widgets look awesome. Very excited to get this going.

Nelle's Palm & Pine
United States
7 months using the app
March 19, 2021

Really excited about Okendo and its ability to create the best experience for us and our customers. The integration with other apps like Postscript and Klaviyo is the reason we switched and their Customer Onboarding and Support is the reason we will stay!

Run Gum
United States
7 months using the app
October 28, 2021

Have recently added this app to my store and has been really easy to integrate. Scott, Michael and the team have been great support at helping me to get the review template just how I want it to look and have made it really easy. So far the app is working really for me and has been really easy and straight forward to use. Would definitely recommend this app to others!

Kalypso Australia
Australia
7 months using the app
December 7, 2022

Super easy platform with exceptional customer service. They go above and beyond to ensure that you understand how Okendo works with your platform.

Unisoy Plant-Based Jerky
United States
7 months using the app
September 7, 2023

Good support service, super reliable and fast ! Not been a while been using the app but it's super convenient so far :)

Peach and Cream
Canada
7 months using the app
May 9, 2023

Great customer support! I am able to connect with someone quickly when needed and issues are always taken care.

Mahogany Smoked Meats
United States
7 months using the app
July 28, 2021

Great app! Amazing customer service by Shiela from Okendo with the set up.
Can't wait to receive more reviews.

Active Basics
Australia
7 months using the app
Edited March 13, 2023

Best review app in the app store and is so intuitive and easy to use. Also, their support team is the best! :) P.S.: Thanks to Angela and Estefania for all the amazing help!

Peel Away
United States
7 months using the app
November 15, 2023

What a great app! The customer support and set up was very quick and seamless with the help of their team. I would highly recommend this review app!!

Alowe Skincare
Australia
6 months using the app