Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,073)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants praise the app for its responsive customer support and user-friendly interface, which simplifies managing customer reviews. Key features include email review requests, rewards, multimedia in reviews, and extensive customization options. It integrates well with Shopify, Klaviyo, and Google Shopping, enhancing customer engagement and trust. Although some express concerns about pricing, many feel the robust features and support justify the cost.
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Reviews app has been tremendous thus far. Switch from Stamped a while back and it's been a great experience. The service is top notch as well. Helpful in the transition and with any issues now that we have cut over. Definitely recommend.
Highly appreciate the proactiveness of their Support Team. Helped me set things up from start to finish. Kudos to Juan, he was a big help for me. Highly recommended!
I've been in tech for 30 years and seen a lot of product in my time. Okendo has excellent UI / UX and a full stack of features to help your store grow.
Their customer service is exceptional and the attentive hand holding they offer though setup and tuning is next level. We put in a feature request two weeks ago for post checkout referrals for non Shopify Plus accounts and I received a message from their support today to let me that it's ready to ship already
A fast moving product. Highly recommended
Incredible customer experience. They not only understood our custom needs, but made the changes to our website themselves so we didn't get bogged down in development. Great work!
This app has really helped us gain a better understanding on what our customers think about our products. We love that it has both reviews and Q&A feature for our customers. Plus, it's super easy to use and the customer service is 100%!
Great product, enjoy the review and survey features, and customer service is amazing. Always responsive and willing to go above and beyond to help.
Easy to use app and extremely helpful team!
Not only was the customer service prompt, they solved my problem on the first try. Highly recommend Okendo!
Great product that has increased the number of reviews we collect weekly by 8x from our previous reviews platform. Support is top notch with local teams to help our developers give a beautiful customised wrapping to their product. Highly recommend if your wanting a review platform that you can start with plug and play and then move to customise to your hearts content in the future.
Smooth onboarding process. Friendly team that made it really to understand and were super helpful and quick to answer specific questions.