Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,071)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, noting increased review rates and conversions. It features customizable review widgets, loyalty programs, and multimedia review options, integrating well with Shopify and Google Shopping. The user-friendly interface and responsive support team, offering live chat and personalized help, are particularly appreciated. This app is valued for its robust features and effective engagement tools.

October 13, 2021

I had a coding issue, where I couldn't get my okendo reviews online but support was amazing! They were super quick in their responses and jumped onto the issue immediately. They fixed the issue on their end, so I didn't have to get confused and bogged down in the code (which as a non-coding founder, this saved me hours so was a relief!).
Super pleased with their support.

Aggie Gifts
Australia
Over 1 year using the app
January 31, 2023

The best review app for Shopify stores, by far. Customer service is excellent and the product works great.

Joe'y
United States
Over 1 year using the app
September 30, 2021

worth the money - sales uplift - customer service very good. i was sceptical to start with but I was proven wrong.

My Little Panda
United Kingdom
Over 1 year using the app
October 2, 2020

Okendo helped me increase the quantity and quality of my product reviews. Their system makes the process easy to use for customers and is very simple to operate with. I have been working extensively with Margaux and she has been BEYOND helpful. Their team members are quick at responding, resourceful, and extremely easy to work with. I'd recommend using this app to everyone!

Zoey Sleep
United States
Over 1 year using the app
September 20, 2023

Okendo as an app for processing our customer reviews is a great help to us. When we have questions, we feel very well taken care of by the Okendo customer team. When we had a very specific request, they made a lot of effort to help us. In the area of evaluation and processing of shop data, we would like to see more options for editing and selection. Many thanks for the super support! Best regards from Munich, the Plantura customer team

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Plantura
Germany
About 1 year using the app
September 21, 2021

The onboarding process was smooth and efficient with Okendo's team. Margaux was such a pleasure to work, she answered every question in a timely manner and ensured our account was set up to best fit our needs. We are seeing great results within the first week of launching and are excited to see continued success.

Crown Affair
United States
About 1 year using the app
June 25, 2018

Easy to use, feature-rich, constantly improving, and great support. Our site went from having barely any reviews to now having well over a thousand. Recommended.

Shopmasc
Canada
About 1 year using the app
May 18, 2020

Great app. Great support team who are willing to go the extra mile to ensure that you get what you ask for as long as it is within your plan and what they can do. We had a lot of emails moving forward and they will prompt, understanding and helpful!

Livingwear
Singapore
About 1 year using the app
August 11, 2022

Very great customer support, always helpful and solve any issue we have! We Recommend to everyone to use Okendo!

The Million Roses
United States
About 1 year using the app
June 17, 2018

Matt and the team are great, super helpful and responsive. I'm so glad there is a cost-effective solution that's even better than other conventional review based apps.

Morlifestore
Australia
About 1 year using the app