Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,042)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.
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So far so good with Okendo! I've only installed it today but have been able to upload all my previous reviews from my other platform pretty easily! Everything is relatively intuitive which is great. I got tripped up on a little issue and customer support helped me out really easy :)
Our Customer Success Rep. Margaux and the team at Okendo are amazing! With all of our customization edits we were looking to do to our review page, they were able to make it happen quickly and efficiently! I have been dealing with Margaux from the beginning and she has been so great to the C6.ca team with all of our revisions we needed to our review page. We recently had made some shipping information changes to our website and needed these changes to be made on the reviews page, and Margaux was able to make our changes a high priority with their team. Okendo is great and their customer service is even better! really like working with them!
Review from a Shopify+ merchant. MAKE THE SWITCH! Again, for the people in the back, MAKE THE SWITCH! Do you want GREAT customer service & onboarding made EASY? Are you like myself: A million things to do and no time to learn from "manuals"? Okendo was the best decision we have made this quarter. Their Klayvio integration is seamless. We sent out an email to existing clients post purchase within a 1 month time frame. We sent to 6800+ and received 400+ reviews within 24 HOURS! The way Okendo incentivizes our customers for rewards, the way their UI being as enticing as it is makes you want to click, and the ease in learning the program, I wish I could give this 10 stars. A MASSIVE shout out to the team that made it possible Mor & Margaux. Mor, our first contact for sales who answered every question we threw his way. Mor, truly gave us MORE information which we were delighted to receive. Methodical and most importantly HONEST! Margaux, our onboarding chauffeur, using french because she's french, and like the french, she was creative, diligent, and persistent. From uploading our CSV, coordinating our companies theme, assisting in Klayvio integration, and answering emails in quick fashion. Thank you Okendo for giving us a great product to use for years to come. Cheers.
We have been extremely happy with Okendo and its staff. The ability to have user-generated content, an easy review platform for the customer, review syndication, and world-class support is unmatched.
Great experience launching this app and onboarding experience. Love the layout and attribute features. Margaux, our Customer Success Manager is dependable and a pleasure to partner with. Highly recommend.
I loved working with Carly at Okendo! She was so proactive in helping us set up the review carousel in our product pages and the review request flows. I would definitely recommend Okendo!
This app is awesome! They are extremely helpful and thorough. All my questions were answered promptly by Vanessa and I highly recommend using this app.
I switched over from a competitor review platform app and couldn't be more happy with the decision! Okendo is easy to use, customer service is FAST and tailored (unlike the competitor, who always had copy paste answers and solutions for us), and I love the interface and customization capabilities.
Awesome support and a great tool to get the reviewing going on the site! ---------------------------------------
Okendo is great and has great customer support! It's easy to use and has lots of integration to work with